My Razer Nari only works on the right side ( no sound on the left side ) | Razer Insider

My Razer Nari only works on the right side ( no sound on the left side )


Userlevel 1
Hi, i just got my Razer Nari Wireless today. i realized that my left ear didnt produced any sound when i plug in my wireless usb + aux 3.5mm chord. I already check the Left and Right volume on the sound, but still not working. i also tried to use 3.5mm aux chord with my phone. still only the right side that produced sound. the left still dead quiet. Do you guys have any suggestion what i can do to fix this?

**PS* this is my first expensive gaming headset.

my Razer Nari only works on my right side. (left side dead silence)


This topic has been closed for comments

31 Replies

Userlevel 1
Please help me i cant solve this on my own
i have the same problem. I posted one but no one is responding me. EVEN THE SUPPORT PAGE!
i have all the receipts and the warranty because i bought this 15 days ago and now NO ONE IS HELPING US!!!!
THE RAZER IS GOOD PRODUCTS BUT WHEN U TRY TO MAKE A QUESTIONS TO THEM THEY DONT KNOW U BECAUSE U ALREADY BOUGHT THE ITEMS. I SO VERY DISAPPOINTED THIS TIME
I DONT KNOW IF THEY GONNA REPAIR THIS OR SEND ANOTHER ONE BECAUSE I HAVE THE WARRANTY THEN
I have the same problem, I think it has something to do with the newest driver.
Userlevel 2
Just spent an hour trying to fix it, and not recommending this, but I got desperate and knocked the left outerside inwards and it must have set something back in place because it started working again.
I have bought this headphone once and the left side broke after 2 months. I lost my receive. I bought it again on the razor page, and now 3 months later the left side broke again. Currently witing for the razer support answer. Did you get your warranty?
i have the same problem. Only work right side when i use the wireless dongle. CAN ANYONE OF SUPPORT TEAM CAN HELP? NOW IT IS MORE THAN "A SINGLE CASE" AND IT IS CLEARLY A FIRMWARE-DRIVER PROBLEM. WHY THEY DON'T CARE ABOUT A EXPENSIVE HEADPHONE?
right now mine is working but its the same as the old one.. a few months it was sometimes working till i only got a cracking sound on the left
Userlevel 7
vineGlittercool204
I have the same problem, I think it has something to do with the newest driver.

I dont think so i have the same headset for quete some time and have no issue.

@AmaranthRedflowaero400 If left side dont work on wirless or cable and you try with and without synapse on your pc the only thing you can do it's start the case and replace the unit.
i got the same probleme, and i solve it, i pushed the left cable (on the top of the left speaker) into the left speaker (just a little bit) and the problem was solve
I'm writing this for all that are going to have that problem. 2 years ago I bought this headset and the left side stopped working. So I bought another one and the same problem happened. Sometimes the left side started magically working again for 2 weeks or so. Now I found out that if the left side doesn't work I can make it work again by going into the advanced options of my headset speakers (in windows sound settings) and changing to a higher frequency. So far I can't tell if this fixes the problem for all since I just found this yesterday.
heavenAcidGreenbit221
Just spent an hour trying to fix it, and not recommending this, but I got desperate and knocked the left outerside inwards and it must have set something back in place because it started working again.

Bro HAHAHA thank youuuu, you were of better help than anyone, I punched the not working earcup from the outside and it started working.
dailyLARIMAR436
Bro HAHAHA thank youuuu, you were of better help than anyone, I punched the not working earcup from the outside and it started working.



Bro, I punched the earcup from the inside and the outside and I swear it just started working, I had this problem for months but razer never helped, thank you so much holy crap
Just spent an hour trying to fix it
heavenAcidGreenbit221
Just spent an hour trying to fix it, and not recommending this, but I got desperate and knocked the left outerside inwards and it must have set something back in place because it started working again.

Yes punch the ear cup I am not even kidding fixed in two seconds. I banged it on my desk now its perfectly fine.
heavenAcidGreenbit221
Just spent an hour trying to fix it, and not recommending this, but I got desperate and knocked the left outerside inwards and it must have set something back in place because it started working again.


I just tried this and it worked also... a loose magnet? I dunno, but I'm not going to question it lol.
I also have the same problem as you. If I found any solution then I'll let you know FaceTime
ZerchKinG
i have the same problem. I posted one but no one is responding me. EVEN THE SUPPORT PAGE!
i have all the receipts and the warranty because i bought this 15 days ago and now NO ONE IS HELPING US!!!!

i am having the same promblem razer service is horrible
Sometimes the left side started magically working again for 2 weeks or so. Now I found out that if the left side doesn't work I can make it work again by going into the advanced options of my headset speakers
I got this problem probably two weeks after I got them I looked around and found that you could punch the left earcup that had a problem... It worked. Two years later I probably punch them every time I use them and it works. Wierd how it works perfectly on the right side tho something very weird.
I had this problem, i fixed it by:
going to sound settings
go to sound control panel
mess with the mono and stero (make sure it says both left to right once you hear both sides)
and done, confirm it once you got ur sound on both sides. if that doesnt help, i'd say just return it
fadel456
Hi, i just got my Razer Nari Wireless today. i realized that my left ear didnt produced any sound when i plug in my wireless usb + aux 3.5mm chord. I already check the Left and Right volume on the sound, but still not working. i also tried to use 3.5mm aux chord with my phone. still only the right side that produced sound. the left still dead quiet. Do you guys have any suggestion what i can do to fix this?

**PS* this is my first expensive gaming headset.


FOUND SOLUTION (from PC):

(after lots of useless advice from Razer on phone before they finally said this...)

1. Right click on Sound Icon at bottom of screen
2. Select OPEN SOUND SETTINGS
3. Click on SOUND CONTROL PANEL (right side navigation)
4. On PLAYBACK tab, RealTek Audio Speakers should be green check marked, Right Click on it
5. Select PROPERTIES
6. Select LEVELS tab
7. Click BALANCE
8. Move the left side speaker up to 100

Now test speakers, should work. Mine was auto set to under 25 for some reason, may have been when I installed the Razer surround sound.
yes I also have the similar issue with my razer nari can anyone guide me about it because may be I am working onaxialapk so may be that's why it is not performing well because when I normally used it it performs really nice.
ive been having this problems for a year. it started when i bought it 2 weeks in then it magically started working now its not working again... i love this head phones but this is annoying now
I've had a nari for quite a while now. Got a new PC, forgot to download Synapse. Just did, and coincidentally my left ear starts fucking up. Its something to do with a driver, almost 90% sure