I am also trying to find this. I’m not sure if you bought a razer gold pin from someone like OffGamers or on another website like that but I got a bogus code from them and tried to return it and they sent me a picture from this supposed website proving I redeemed the code when I didn’t. I asked another seller about this and they said that they have razer gold suppliers that have connects at razer and that this website isn’t public. I have a ticket opened with razer about the website but who knows.