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Razer Synapse ver 20240108 And Synapse Beta 2024

  • 8 January 2024
  • 6 replies
  • 420 views

hi all, i have found a problem with the new synapse v 3   20240108

it starts up 1 time and finds all my devices  asks for a pc restart, then after the restart, it wont start synapse at all after that.

ive done a complete uninstall and re install the same problem.

 

So ive have tried the new beta synapse   2024

it loads up finds all my devices apart from 1,    this is

Razer Tartarus v2      and it cant find it.

 

any advice please

 

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6 Replies

  • Insider Mini
  • 1 reply
  • January 9, 2024

I have the same problem


dekades
  • Community Cowboy
  • 253 replies
  • January 9, 2024

Hmm, that’s odd. The Tartarus V2 should be supported in the beta. Please submit feedback in the New Synapse Beta using the feedback tool.


suyiyi520
  • Insider Mini
  • 3 replies
  • January 10, 2024

I also have the same problem. Since the update to 20240108, Razer Synapse has been unable to start at all.


EliTe-AP
  • Insider Mini
  • 10 replies
  • January 10, 2024

Hey!

Since the 20240108 update  it turns out you can only open Synapse if you have 5 devices connected at once MAX. Most definitely a bug.

If you have less than that already and it’s occuring, I’d probably try and re-install it.

Elite


  • Author
  • Insider Mini
  • 3 replies
  • January 10, 2024

hi all, I can confirm that it is a software problem.  My opinion

I disconnected 3 device's from my system,   clicked on open synapse 3, and it opened 1st timk allke. 

 

I suggest that you create a report to Razer and bring this to there attention for a fix.

I also suggest in the meantime that if you need to run synapse 3 , to either disconnect as many devices to bring the amount connected is 5,  or install a early version of synapse .

 

I will also up date my ticket to razer with this info, but I think thay might all ready know of this

 

good luck all


  • Insider Mini
  • 1 reply
  • October 10, 2024
Ravenuk wrote:

Same problem.

it really annoying, As I cant used the profile setting for my mouse and my head set sound like i’m in  a bubble 

 

 


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