[TotW] Support Friendlies | Razer Insider

[TotW] Support Friendlies


Userlevel 7


Although I, myself do my best to help whenever possible, I am not support. I do not and cannot do the incredible job our support staff can do. They kick ass. It's easy for people to pick on support because it's usually the people who are affected that you hear from. Happy customers, go about their happy days. It's par for the course.

With that said, if you're reading this and you are happy with your Razer experience and proud to be a member of the Razer Community, please let our Support Staff know that they do great work! And while you're at it be sure to share you great experiences with our products as well.

Lastly, this is going to be a positive energy thread. Any haters will be dealt with. Please, be nice. Thank you!

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33 Replies

Hello support, new time razer blade 15 base owner. Is there a 3rd party battery product that is compatible with this laptop to charge it when electric outlets are not available. Thanks
Dekades



Although I, myself do my best to help whenever possible, I am not support. I do not and cannot do the incredible job our support staff can do. They kick ass. It's easy for people to pick on support because it's usually the people who are affected that you hear from. Happy customers, go about their happy days. It's par for the course.

With that said, if you're reading this and you are happy with your Razer experience and proud to be a member of the Razer Community, please let our Support Staff know that they do great work! And while you're at it be sure to share you great experiences with our products as well.

Lastly, this is going to be a positive energy thread. Any haters will be dealt with. Please, be nice. Thank you!
Yeah. Support team is vital for customer satisfaction and good job.
Support to support
Userlevel 6
While I've never had the privilege of contacting Razer support, as every product I've ever used from Razer has worked perfectly out of the box (minus a Mamba Wireless mouse that had a finicky left click, which I could get replaced through Walmart just fine), I've seen online numerous times how patient, understanding, and thorough Razer support members have been. And judging by the community and its responses, I'd say I'm not the only one noticing their great work. Tech companies need to have great impressions on their customers, and support staff certainly leave a huge impression on us, so from me and my friends who love Razer products and the brand as a whole, keep up the great work, support team!
Good job guys and keep up the good work!
Great Job ❤
Userlevel 7
Thanks Guys and All the Best!!!
Userlevel 7
keep spirit!
thats cool
Userlevel 5
good customer service is so important!! thank you support
Razer's support always has solved my problems.
Even if sometimes it took a bit of time, they don't stop until you're good.
Grateful to Razer support :smile_: Keep up the good work and thanks again !
Userlevel 7
Userlevel 7
Razer Silver is good
Userlevel 7
Keep up the good work Support. Dealing with rude people has got to be very difficult but hopefully there's lots of nice thankful people too.:smile_:
Userlevel 7
I only have good experiences from dealing with Razer support. So very helpful, polite and able to solve all my troubles. 10/10 support, would recommend
Userlevel 7
Transfer in progress...gg support.
Being on the forefront of support can be a very challenging work with very little credit given to the people that is in essence the face and heart of the company. They are the first contact point most customers have with a company and set the expectation from the start.

To all Support staff... thank you.
You deal with a lot of frustration and BS, but you're all awesome!
Userlevel 7
haha I love the GIF
Userlevel 7
Cheer up Support team!
Userlevel 7
Always be nice to Razer support staff!
Many thanks to razer support staff for always helping us fix our problems
huge thanks to razer staff for making the experience smooth and seamless! even the creation of this site must have taken days
Userlevel 7
GL for Razer Support.
You're doing excellent work 🙂