True wireless doesn’t work properly

I just recently bought the hammerhead true wireless earbuds. I was very pleased with the performance on my mobile while using it. but.. I mostly bought for pc gaming, and to be honest its performance on pc is incredibly underwhelming. -audio cuts out -mic does not work sometimes -audio quality is lower compared to mobile -cant connect it sometimes entirely -no software?? Only on mobile? I cant seem whats the point of making earbuds with low latency if it doesnt work on pc. I have a headset (hyperx cloud flight) also with bluetooth and a usb dongle. It works fine but it gives me headaches (like every headset). Thats why i saw this product as a solution but really i just dont understand this product.