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4017 Threads
Njord
NjordStaff
published in General Discussion
Unlocking the Power of Product Reviews on Razer.com

Your voice matters—now more than ever. At Razer, we’re excited to introduce product reviews on our website, a new feature that gives you the power to share your experiences and help others make smarter decisions. Whether you’ve just unboxed your latest Razer gear or have been using it for months, your feedback helps shape the future of our products. Reviews are currently available to customers with a Razer ID and have purchased the product off Razer.com from Jan 2025 onwards, so if you haven’t signed up yet, now’s the perfect time. Why Leave a Review? Leaving a review is about more than just giving a rating—it’s about joining a community. By sharing your insights, you help others find the right gear, highlight what works, and even suggest improvements. Your input brings authenticity, builds trust, and drives innovation. What You’ll Gain Transparency – See real opinions from real users. Better Decisions – Use in-depth reviews to find the right product for you. Engagement – Join the Raze

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Njord
dekades
dekadesCommunity Cowboy
posted in General Discussion
Razer Silver for Your Thoughts - Earn More Silver

Hey Insiders, A gamer isn't a gamer without games. And often times, a gamer is only as good as the hardware they're playing on. Between looking for the best mouse to click heads on, or deciding which game to contribute toward your 80 million keystrokes, we want Insider to be the place you come to on your journey. Insider's heart and soul is the community and in an effort to drive community conversations around gaming with Razer we've added a few new achievements for those that stand out and contribute to the community. We've also done some house cleaning and gotten rid of outdated achievements as well. We've upped the amount of Silver awarded when Razer staff recognize you as a standout citizen. Razer staff includes anyone with the Official Staff flair and our incredible Customer Advocacy team. Opening up Insider to be a platform to discuss newsworthy articles and having in-depth discussions regarding how events that happen in the industry impact us as gamers has been a long time goal.

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Jenjar
Vanguard
JenjarVanguard
posted in General Discussion
Earning Silver on Insider

Hello Insiders! This is a guide on how to earn Silver here on Insider. In case you do not know, Razer Silver is Razer’s loyalty reward’s program, and is obtained by spending Razer Gold (link) (Razer’s virtual currency for buying games, gift cards and much more), playing Paid to Play games with Razer Cortex and Razer Cortex Mobile, participating here on Razer Insider, among others. You can view all methods on how to earn Silver here. In this thread, we will be focusing on how to earn Silver here on Insider. The main method to get Silver here on Insider is via Insider Achievements. We have many achievements here that you can complete, and in turn receive some Razer Silver. All of those achievements are listed below, with brief descriptions and instructions on how to redeem them. If you ever need help redeeming an achievement, feel free to message one of our Vanguard’s or @Dekades, and we can help. On top of our achievements, you can also earn Silver by participating in weekly threads, co

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dekades
dekadesCommunity Cowboy
posted in General Discussion
[NEW COLORWAYS] Quartz Lineup, Basilisk V3 Pro – White, DeathStalker V2 Pro – White

Express your style with more fan-favorite gear sporting our iconic colorways. Stand out with the latest additions to the Razer Quartz collection or keep it clean with the Razer DeathStalker V2 Pro and Basilisk V3 Pro in white. https://rzr.to/razercon

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dekades
dekadesCommunity Cowboy
posted in General Discussion
[CUSTOMS] Razer x SEGA Sonic Customs for Razer Orochi V2 and Gigantus V2

Get ready to dash through the upcoming Sonic Frontiers with the fastest thing alive. Check out our exclusive Sonic the Hedgehog designs for the Razer Orochi V2 and Gigantus V2, customizable with your gamer tag. Now available on Razer Customs: https://rzr.to/sonic-customs

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dekades
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rajalarc5Insider Mini
asked in General Discussion
my "W" is letting go even i'm pressing it down.

I was playing Valorant when my movement suddenly started stuttering — it felt like the W key was being released even though I was holding it down. I noticed that the small plastic piece above the LED lights on my Razer Huntsman Mini V3 had come off. I put it back in place, but there was no change.

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Razer.sushi.boi
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freshDeepPuceclub171Insider Mini
asked in General Discussion
Can't rebind mouse keys in Synapse 4

Hello, I just upgraded to Synapse 4. Everything works great for my Deathstalker V2 Pro TKL and Naga Pro except for the two middle buttons on my mouse. I usually rebind those to mouse 4 and 5 (forward and back for browsing.) No matter what I do, the setting doesn't seem to want to work. Can someone help please?

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FirenzeHoInsider Mini
posted in General Discussion
More Products for Female Gamers

I think Razer can make more products for female gamers. It’s really lacking in PC accessories in white colour, especially the keyboards. I really like the design of the Razer Pro Type Ultra but I hate the creamy feeling of yellow switches. There’s only very few white keyboards with green switches such as the Blackwidow V4 Pro, but it doesn’t look as good as the Razer Pro Type Ultra :(

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TuscanTanurbanlink410
TuscanTanurbanlink410Insider Mini
asked in General Discussion
razer Viper v3 pro on xbox

Hello, I wanted to ask: I’m planning to buy the Razer Viper V3 Pro mouse, but the issue is that I play on Xbox and changing DPI is very important to me. If I set the mouse to 800 DPI in Razer Synapse, will these 800 DPI settings also apply on the console, or not? Please let me know, this is very important to me.

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rushTealGreenside942Insider Mini
asked in General Discussion
Razer blade 16 2025 overcurrent on oem power brick

So Im just gaming playing poe2 with the razer gaming pad on hyperboost and keep in mind im getting 180 fps on 1440 and only needing like 120w, never saw it go over like 140 on poe2 but now is the second time that the laptop just all turns off while gaming, which doesn’t even make sense because it should default to battery but I guess it doesn’t have enough time to change or something and just dies and I have to replug the oem brick so it has power again. Super strange. Anyone with a blade 2025 and the gaming pad that could try to duplicate.

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Razer.ScarletRouge
cafeCoralReddirect491
cafeCoralReddirect491Insider Mini
asked in General Discussion
razer nommo v2 x. PC mode/ power setting/ Sleep mode.

Hello. My speaker does not turn on by itself even though its in PC mode all the time and it turns off on its own when I don’t use it for certain amount of time. I tried the synapse’s power setting and it was off the whole time even after restarting and reinstalling the app, it stays off. I don’t know what to do anymore. Reaching in every time I turn on my PC is getting annoying. Please help.

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cafeCoralReddirect491
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gonelbo1Insider Mini
asked in General Discussion
Razer Deathadder V2 pro connection problems

Hello, i have Deathadder V2 Pro, my original dongle broke and it does not work anymore. Connects and disconnects to pc, even to other computers. I bought a new dongle, for same mouse, literally the same dongle, it does register it so dongle is alright, but the mouse does not want to connect to it and work wirelessly. What could be the problem? I've tried everything, updating the firmware, removing the device from razer and from my pc, non of that worked.

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kolebmo2Insider Mini
asked in General Discussion
Marvel Rivals X Razer Chroma Support?

Apparently there is new razer chroma support for marvel rivals, i have basilisk v3 pro and firefly v2 pro but neither have any effects

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Wilkudaniel
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gonepno1Insider Mini
asked in General Discussion
Razer Barracuda X Dongle

Hi I'm inquiring about my razer barracuda X 2022 I have used this headset paired with THX audio software. It is a nice headset, unfortunately there has been an issue with the dongle. It is not working anymore. When I connect it via dongle to my computer it doesn't connect and audio is only the connecting sound. Since it was not in good condition I have been using it with a 3.5mm jack it came with, not wireless anymore. Some issues with the audio pitch too high and the bass is a bit non existent, different/static-y audio compared to the dongle 2.4ghz connection. It is now 2025 and I bought this headset in 2022. It is not under warranty anymore. Question is if I can buy a different dongle and connect it to the new one and how much is it will be the cost. Hope a razer support reads this and could help.

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technoFuchsiaboard406Insider Mini
posted in General Discussion
Are razer keyboards bad or it’s just internet thing?

I’ve been using razer products since razer mamba including headphones that served me for decade. Recently I bought white razer deathadder pro because black ones were out of stock and I thought about buying white keyboard full size but after reading about razer keyboard I noticed that many people complain about its quality. Are they good or I should consider steelseries or any other praised keyboards?

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thandapa2Insider Mini
asked in General Discussion
Basilisk v3 not working

So I play on console and haven’t messed with the firmware on the mouse or anything, but I was playing Fortnite and join a game and out of nowhere my two side buttons aren’t working at all and my dpi button won’t change my dpi or even register that I’m clicking them, & I didn’t slam it or anything it just stoped working entirely, is there a fix for this?

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catbuniInsider Mini
posted in General Discussion
Razer viper V2 pro dongle not syncing at all

Hello!! I previously purchased a Razer Viper V2 Pro, and it has always worked perfectly. However, the other day I connected the charging cable (I normally use it wirelessly), and when I later tried to switch back to wireless mode by plugging in the USB dongle, it no longer works. There is no connection or syncing at all. I believe the dongle might need a firmware update, but when I plug it into my PC, it is not recognized at all—so I can’t update it. Is this something you can help with? Would it be possible to bring the mouse and all accessories in for inspection or support? I have already tried the steps listed here: https://mysupport.razer.com/app/answers/detail/a_id/6110 But the issue seems to lie with the USB dongle itself—it doesn’t respond in any way when plugged into the PC. I’m wondering if it’s possible to get a replacement? Anyone else with a similar issue?

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Razer.sushi.boi
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aeroRustcafe623Insider Mini
asked in General Discussion
How durable are razer headsets usually?

Was looking into the black shark v2 x recently as I heard it had a pretty good mic and comfortability, but I also heard that razer products in general don’t tend to last too long and break easily. Is this more or less true? How durable do they seem to be on average? Could they at least last me half a year to one year? Is it likely for them to hit the 2-3 year mark? I don’t want to invest money if they’re going to break down on me but I do really like the feel of them, so I’m a bit lost

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easyChampagnePinkONYX322Insider Mini
asked in General Discussion
Kitty headphones for Xbox one

So ages ago i bought the kitty headphones off a friend having done 0 research and my other headphones j died so i was thinking if there is any way i can connect my kitty headphones to Xbox? I know normally its not possible but does anyone know if i buy a 3.5 mm jack for audio would it work? Right now i only have the usb jack. Really dont want to buy another expensive headset when i have an perfectly working one at home.

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technoDimGraytools436Insider Mini
asked in General Discussion
DeathAdder 2013 problems

Hey guys i have a deathadder 2013 and it won't move the cursor, but left click and right click and scroll wheel still work. Strange thing is when i plug it into a macbook it works fine but when i plug it into my windows laptop the cursor won't move. I also tried firmware update but that didnt help. Does anyone know a fix?

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kamagth2Insider Mini
asked in General Discussion
Razer Basilisk V3 - Integrated Memory

Hey, all! I got the Razer Basilisk V3 a few days ago.I did set up the profiles with the light configuration and persisted it in the internal/integrated memory.I did all that in a PC with Razer Synapse installed. But, when I connect the mouse to another PC, without the Razer Synapse, the light configuration does not work as it should. It looks like there was not configuration at all, as the mouse ignores it. Is this expected? My impression was that, as the profiles are persisted in the integrated memory, all the configurations are now local, and there would be no need to have Razer Synapse installed in this other PC.

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Razer.Ten
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headedaInsider Mini
asked in General Discussion
Razer Nari Ultimate louder in the right ear

Pretty much the title. I recently got a new one since the last one I had was having that issue. I thought since it was older it was just the headset dying but now that I have a new one it's still occurring. Same exact issue. Turning the volume nob on my headset all the way to the max fixes this issue but it makes everything unbearably loud, I have to turn applications down to 5 just to hear normally and I don't want to have my ears blasted every time I launch a new game or talk to a new person. I know the solution "Adjust the levels so the right side is lower". I don't like doing this because clips I take will make them always sound louder in the left ear then. I really don't know what to do. I reinstalled drivers, reinstalled synapse, tried without synapse. I feel like i've tried everything and nothing works. Would appreciate any help on this issue, thanks!

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gonelbo1Insider Mini
asked in General Discussion
Im so frustrated with razer

I bought a viper v2 pro about a year and a half ago. Within 4 months, the mouse wheel started rolling the opposite direct that was input sporadically. It progressively got worse to the point of being unusable. I RMAd it after it was about 6 months old. Been using this new one for the last year. 3 months ago, I ordered new grips and skates for it. Not cheap. And within a few weeks, this one also started rebounding on mouse wheel scrolls. And its now currently getting to the point of being unusable (it scrolls in the wrong direction more than the right). What the hell is the flaw in this mouse? Im not hard on it. I take care of my shit. I would never have dropped money on the 8k dongle if I knew this was a common manufacturing issue with the mouse.

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TheBetterTesla
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coolLightSalmonplace607Insider Mini
asked in General Discussion
Razer Wolverine V3 TE Back Paddle Removal

Is there a way to remove the back paddles on the wolverine v3? I don’t use the right side paddles and it forces me to hold the controller differently, making my right hand hurt pretty bad. I was thinking of returning it but wanted to see if you can remove the paddles first, and test if it’s more comfortable.

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canijustsleepplsInsider Mini
posted in General Discussion
How to get Insider Rank

Hello All, How do I get the Insider Rank? I am only a Insider Mini right now...

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Speedminer0

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