General Discussion

I love my Kraken V4 — the noise-canceling and immersive audio are amazing. But for long sessions, I need a way to stay aware of my surroundings without removing the headset.A physical pass-through / ambient awareness switch on the headset would let users instantly hear the room. It would make the headset comfortable for extended use while keeping full immersion.I’d happily pay extra for a headset that combines Razer’s sound quality with this level of customizable situational awareness. This could benefit gamers in shared spaces, streamers, and anyone who values both immersion and comfort.Thanks for considering this idea — I’d love to see Razer continue leading in player-first design.

Recently bought the razer DA V4 pro mouse, however i recognised that when I click it in certain point on the side the mouse seems to make some kind of clicking sound or something i don't know. Could you tell me if this is a normal thing or should I return it 

Has anyone here used Razer laptops or peripherals for professional tasks related to jobs in Canada, such as managing job portals, content creation, or development work? I’m curious how Razer devices perform for long working hours, multitasking, and reliability in a professional setup.

My Synapse Software just forced an update on me earlier today during a PC Reboot….  Now the Synapse software comes up telling me to upgrade to Synapse 4 because they no longer support Synapse 3….  ...and it no longer detects my Razer Ornata V2 keyboard, or my Razer Naga Hex V2 Mouse… telling me that I no longer have any Razer products connected to my computer. I dont like Synapse 4… I’ve tried it, its horrible software. Razer, why can’t I just keep using what WORKS??  IF IT WORKS; WHY DO YOU HAVE TO BREAK IT???

I’m trying to find some advice / log a support issue with my Woverine V3 Pro boothtooth adapter. It’s less than a year old, but the serial number has worn away as it’s on the sticke behind the pad. This means I cannot find anyway to log a support query.The problem is with the Bluetooth adapter not connecting. I unplugged from my xbox and plugged into my PC to update the controller, this keeps giving malfunction errors. tried multiple USB ports. Since doing that it no longer works in my xbox.Stuff for ideas now.

Literally while in call with a friend it just stops transmitting audio. Audio settings are all the same, i tried restarting my pc multiple times, reset the plugs. Idk. 

Basically, I've lost access completely to the old e-mail I used to make my Razer account and register the products I own. I am unable to change it and unable to contact Razer in any way. Their "support" doesn't actually give you an option to receive account support and just sends you back to their warranty support page. What do I do? Literally nothing on their site is helpful and it's frustrating that they evidently don't like the idea of actually helping their customers.

My laptop two days ago had a very high temperature/overheat then today when I want to turn on the laptop but the laptop won't turn on. what is the solution?

Razer blade 17 (mid 2021) RZ09-0406 Windows 10 Home 64-bitMy GPU has limited itself to 210Mhz making all games I run run really poorly.Using software such as HWMonitor and GPUZ it's saying my GPU chip power draw is 522.3W (max) and my board power draw is 752.7W (max), and PerfCap reason is Pwr (Limited by total power limit) which it shouldn't, and stays at that level even with nothing open.Any suggestions on what may be the issue.If you need any additional information please ask and I'll provide it, thanks

For some reason the Mic doesn't work and actually has never worked ever since I bought itLike the audio is fine and everything is perfect except for the MicWhen I go into Razer Synapse I can hear myself when I turn on Side Monitoring but only there and nowhere else it's doesn't pick up any audio anywhere elsePlease let me know if you had this problem and found a solution 

I have a Wolverine V2 Chroma for my Xbox, and I love it. Great buttons, great ergonomics. Can play on it easily for 5+ hours straight. But I'd also use it for PC, and it sucks that it doesn't have Gyro. Then I wanted to buy a Raiju V3 Pro, but apparently that one also doesn't have a Gyro. Are there now ANY good controllers from Razer that have one? 

Got a new and my first wireless gaming mouse.Bluetooth and wifi dont appear to be all that smooth when looking around in games.Even watching for shutters or frame drops, theres nothing. Its like the mouse is registering intermittently, just at a super fast rate, which results in what looks like stuttering, but isnt actually GPU stutter. Does that make sense?Is this normal, or do I have a bad mouse?

I switched from a basilisk that has 8 buttons to a deathadder with only 5. I had a button for my alt tab macro since I used it so often and I'm currently trying to do something similar with hypershift. I set hypershift to mouse 3 and alt-tab to wheel down so I can press the wheel and scroll down to alt tab. The problem is I no longer have a mouse 3. Is there a way to set a button to its normal function AND ALSO activate hypershift with it? I was trying to write a macro for this but I can't find the hypershift function in the macro editor. 

Is the LED on the controller not suppose to match the colour of the selected profile? In Synapse 4 the selected profile colour is red but the controller LED remains white (the onboard profile and selected Synapse 4 profile is the same).Unless I'm expecting too much from a £180 controller. 

Just bought the razer deathadder essential and tried using it on my ps5 on fortnite and the left click wont work is this solvable?

I’m curious to hear from other members. What was the main reason you chose Razer in the first place?Was it the design, performance, durability, Synapse features, esports presence, or a specific product that impressed you? Also, which Razer product made you stick with the brand?Would love to hear different experiences from long-time users as well as new members.

does ranking up from Insider Mini to Insider require any notification or is it automatic?

Does anyone else want more than 4 profiles? They don’t even have to be saved to the on-board memory.I would’ve took being able to export and import profiles manually but can’t even do that.Help a man out.

The sound quality on my new razer blackshark v2 wireless is really good and the mic is good in recording, but the side tone sounds so horrible.is there any way to fix this or is it just a failure of razer. 

So we need to be honest about Razers lack of customer service, build quality for a supposed pro controller with a price tag of GBP200.00. My advice don’t buy it!  I’ve had two new V3 pros in the past two months. Both controllers have the exact same worsening issue when wired. If you move or sometimes even slightly touch the wire when wired the controller will disconnect mid game and cause serious problems. The problem now has evolved into random mid game button switches and total loss of connection.  So let’s now talk about Razers customer service…. One word disgusting! I have an ongoing email thread of over 50 separate emails which on every reply to email is a new robotic support agent that doesn’t know what the hell is going on! they want me to send the controllers to them for warranty fine they provided pre paid FedEx tracking label (international). So off I go two weeks ago to my local FedEx drop off point parcel in hand and to