General Discussion

Yesterday, I casually opened Synapse3 and was fooled by the red triangle and pressed the "Update to Synapse4" button. That was the beginning of all the tragedies.My Razer Tarutarus V2 lost 3 layers and over 30 macro assignments. I can't remember which macros were assigned to which keys and I have to reassign them one by one by hand. This has devastated my CAD, illustration and video editing productivity. Razer is kind enough to call this a "seamless experience."After a few hours of fuming, I discovered that I could downgrade to Synapse 3, but then the macro module itself stopped working. It was working fine before I pressed the "Update to Synapse 4" button, so it's definitely related to the update to Synapse 4.There's an old saying that goes "If it ain't broken, don't fix it." I am painfully aware of how right this was. If you are not suffering with Synapse 3, do NOT upgrade to Synapse 4, no matter what threatening message you are being shown.Synapse3 is

I can't figure out how to turn off the RGB lights while the kraken v4 pro is in Bluetooth mode. It's an unnecessary drain on battery life and it's really frustrating. I have tried turning off brightness on synapse but the moment my headset isn't connected to my PC anymore, the RGB resumes. Does anyone know how to trim them off and keep them off while in Bluetooth mode?

personally i like both theyre both good for different reasons what ur opinion?

My favorite Razer setup for gaming in 2026 would include a responsive Razer keyboard, a lightweight wireless mouse, a comfortable headset tool, and optimized Synapse profiles. A clean desk layout, smooth RGB lighting, and reliable performance together create a more immersive, focused, and enjoyable gaming experience every day.

So we need to be honest about Razers lack of customer service, build quality for a supposed pro controller with a price tag of GBP200.00. My advice don’t buy it!  I’ve had two new V3 pros in the past two months. Both controllers have the exact same worsening issue when wired. If you move or sometimes even slightly touch the wire when wired the controller will disconnect mid game and cause serious problems. The problem now has evolved into random mid game button switches and total loss of connection.  So let’s now talk about Razers customer service…. One word disgusting! I have an ongoing email thread of over 50 separate emails which on every reply to email is a new robotic support agent that doesn’t know what the hell is going on! they want me to send the controllers to them for warranty fine they provided pre paid FedEx tracking label (international). So off I go two weeks ago to my local FedEx drop off point parcel in hand and to

Hello, I created this thread because I bought three Tartarus V2 in the last three years, and all of them started to fail for the exact same reason: The analogic stick started to not respond at all while pressing it, specially to move forward. I was reading about this issue and apparently is a known one. I have exact same issue that the person that created this topic Razer Insider | Forum - Tartarus V2: D-pad switches failing (4 devices failed in < 1 year) Its really sad to me, that wanted to buy a product from a solid company to have it, hopefully, for years, but this specific product has a factory problem. Is not normal that many people have reported the exact same issue related with the analogic stick, that makes the gamepad pretty much useless. I will be adding some videos to prove this issue with the different devices I have, but like I said, that Razer is selling this product if it ha

Will there be wuthering waves lunite subscription in razor gold?

Hi I’ve today bought a viper pro 3 I tried installing the razer synapse 4 but everytime the installer open I get server access unavailable I’ve tried everything restarting router pc preferring anti virus pretty much all basics but still getting the issues has anyone been able to solve this issue?

I’m curious how fellow gamers balance their time between gaming and using productivity or workflow tools. Many of us juggle games, work, and personal projects, and I’m exploring ways to stay organized without missing out on gaming fun.Some questions I have: Do you use any apps or automation tools to streamline tasks? How do you schedule gaming sessions alongside work or studies? Any tips for staying productive while still enjoying your hobby? Would love to hear your experiences and recommendations!

So I have a Razer Stream Controller, and at first worked like a charm, mostly use it to control my Philips Hue lights. now we are stuck at running 5.9.1 of the Loupedeck software, and many plugins no longer work with that, I basically have brick with useless buttons.What is Razer going to do about it.  I love the products have spent thousands of $$$ on devices, I own almost every razer device they have made.  and I am finding the lack of any information on some products just missing.Anyone else in the same boat? Just very frustrating. Thank you     

As the title suggests.I am part of the Razer ecosystem so by default my instinct is to go Razer, however the arena 7’s having a tweeter and a little bigger sub is kind of winning me over.Can anyone weigh in on what the better system might be? 

I purchased a Razer Viper Ultimate in June 2022 from the official Razer store in China (Taobao).Recently, after a system update and a Synapse update, the wired connection of the mouse completely stopped working. The device cannot be recognized when connected by cable, although the wireless receiver still works.I discovered that there is no official repair option available for customers in China once the product is out of warranty. As a loyal Razer customer, this is very disappointing.I hope Razer can provide a reasonable solution or assistance.Contact email: [removed by moderator]

Good luck have fun! Let’s win some Razer Silver to exchange for our favourite Razer items!

I'm looking for old footage to SFs store GDC events or around that time frame pre 2020.

As the title says, I can't change the RGB lighting of my Razer Raptor in Synapse 3, does anyone know why and how I can fix it?   The light is fully functional however I just can’t change the rgb light in the settings, anyone know why?

I currently have a wolverine v3 pro and I love it. The mouse click buttons are incredible and it’s very responsive and accurate. Best controller I’ve ever had for sure. I play on Xbox with it. The valor pro doesn’t really have mouse click buttons but it does have TMR sticks and those are supposedly more accurate than Hall effect. Do you guys think the scuf would be a better controller for FPS or should I stick with my wolverine? Everything on the Wolverine imo is better than the scuf except for the sticks. 

Thanks for the initiative 

I have a Nommo V2 Pro, and the 9-pin cable that connects the left speaker to the unit is broken. I attempted to replace the connector, but I wasn't able to do it since the 9-pins are so difficult to solder. The other end of the cable goes into the speaker and isn't removable.. This product is outside of warranty, and I don't have RazerCare, so I'll need to pay for repair. Would anyone be able to inform me of the process? It’s hard to imagine Razer offers no option in my situation? 

I wanna disable cloud sync for Synapse and Chroma. There has never been a case where the cloud sync issue popup was any helpful. I just wanna run this locally. How do I stop this? 

I was looking into buying the Razer mouse dock for my Naga V2 Pro, but since it cant really take advantage of the 8000hz polling rate and would only be using it as convenience for charging, I saw on amazon a similar dock for $39 (almost half price). The brand is Soarking and it includes the charging dock and the puck for the mouse. Is it safe to use this third party brand? or can it damage the mouse?