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  • 4,148 Threads
  • 17,457 Replies
4148 Threads
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momo_wconInsider Mini
asked in General Discussion
How to contact support?

Hey there,I try to contact the Razer support since a week. Every thing that I try doenst work: Telephone: only a computer voice saying there is no support via phone Email: (education-support@razer.com) says the email adress doesn’t exist Contact form: can’t put in my first name and last name which are both mandatory fields Chat: even in the times where the chat should be up, I am not able to open up the chat. It always says I should pay attention to the chat times.What is happening here?! Could any kind soul help me? Thanks in regard.momo_wcon

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Razer.Ten
Sakurasuo
SakurasuoInsider Mini
asked in General Discussion
Can't change my number.

I lost my old phone number. I just reloaded my account, but I can’t use it because of the two-step verification.

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Razer.sushi.boi
j_kickz
j_kickzInsider Mini
asked in General Discussion
Leviathan v2: here we go again

the power button on my leviathan v2 is flashing green. what's wrong

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switch527Insider Mini
asked in General Discussion
Pro Click V2 Support

I got my Pro Click V2 today and its fascinating. The shape is almost perfect and it feels great but for some reason there is no DPI button and instead they give you a long press on the scroll wheel for AI garbage that you cant remap to cycle DPI. I thought i basically found the perfect productivity mouse but its ruined by another company trying to jam AI crap down our throats. Do you really think an AI prompt button is more useful than a standard CORE feature on a mouse? Why wont you let us remap the AI button to sensitivity? Why is there a small subset of button I can remap the long click to? 

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chzfps
chzfpsInsider Mini
asked in General Discussion
Razer Viper Ultimate doesnt charge

My Razer Viper Ultimate just won't charge, it doesn't charge more than 2%, I've tried charging using the dock, I've tried via USB, every way, I've cleanly reinstalled synapse, I've updated firmwares, I've restarted the computer, changed place USB, NOTHING WORKS. I need urgent help, I need mouse functionality, however, I bought it wirelessly to use it wirelessly, I don't use it charging with a wire attached to it.   

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kolelno1Insider Mini
asked in General Discussion
Basilisk V3 Pro charging issue mouse dock pro

Is It normal the mouse wont charges when Im playing a game and using a controller instead of the mouse, I can charge It only when Im on desktop without a game running in background. It seems a software issue. It's usuless like this, becuase i Need to keep the PC running in standby for charging the mouse. 

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buzzEarthYellowlink426Insider Mini
posted in General Discussion
Facebook Polska kontakt – szybka pomoc z Klienta Polska

 Szukasz Facebook Polska kontakt? Firma Klienta Polska oferuje profesjonalne wsparcie techniczne w języku polskim. Pomagamy w sprawach konta, reklam, bezpieczeństwa i innych problemów z Facebookiem. Skontaktuj się z nami i otrzymaj realną pomoc bez zbędnego czekania. Działamy szybko, skutecznie i z indywidualnym podejściem do każdego klienta.Kraj - PolandNr telefonu - +48-732144786Adres e-mail do kontaktu - jasmineharford250@gmail.com 

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lindamoweryInsider Mini
posted in General Discussion
Hi, I mistakenly scratched off few digits on my gift card from the middle while scratching it. I need help on how to get the missing code, its $40

Hi, I mistakenly scratched off few digits on my gift card from the middle while scratching it. I need help on how to get the missing code, its $30

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lokenbo2Insider Mini
asked in General Discussion
Razer Naga V3 Pro?

Okay so I asked here a few weeks back whether a Naga V3 Pro was likely to come out this year, as I’ve recently gotten back into WoW but don’t fancy dropping £180 on a mouse that’ll be outdated in a matter of months. The top reply told me to wait and see if there were any such announcements at CES, and there weren’t.So my question, for those of you out there who’re well-informed as to all things Razer, is: how likely is it that such a release would be planned for the year and yet not announced at CES?Thanks in advance for any advice :) 

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soezzz7
soezzz7Insider Mini
asked in General Discussion
I have activated the product, but when checking the serial number, I get an error help me pls

A few days after I bought a Razer barracuda x 2022, I decided to check them by serial number, but it didn't work. I tried to register the product, and I succeeded. Can this somehow affect the warranty. I don't know what to do next, should I return the product to the store or continue using it? 

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Razer.Aero
Speedminer0
Speedminer0Insider
posted in General Discussion
what is everyone's favourite games, would love to get some ideas for future games to get

i play on pc and want to be able to make yt vids out of these, and also just have a good time playing them, and i wanted yall's input on this

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Speedminer0
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bokilmo8Insider Mini
asked in General Discussion
Razer and Dune Awakening

Hi allIs the chroma integration already set for the game? Do we need to do anything to put it to work? In other games the chroma profile kicks in automatically. 

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Aerospark
AerosparkInsider Mini
asked in General Discussion
Razer blade 14 2022 charging via USB C

I have a Razer blade 14 2022 with rtx 3070ti, I want to know if I can charge my blade on the go with a 65w-100w usd-c charger via its usb-c ports. While charging. I would just be surfing the web and watching some videos, basically light work and I will not be gaming.

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bizSilverSandx243Insider Mini
asked in General Discussion
Ultimate Gamer Snack & Food Menu Ideas for Long Sessions

Hey Razer fam 👋We all know those marathon gaming sessions where time flies and hunger hits hard. Whether you're grinding ranked or chilling in co-op, the right food menu can keep your energy high without messing up your gear.Personally, I like quick, clean options like sushi rolls, protein bars, or even finger-friendly chicken wraps. I recently compiled a fun list of gamer-focused food menu ideas that are easy to prep and perfect for long play. You can check it out  here— always looking to add more suggestions from fellow gamers!Also, feel free to connect with me on Razer Insider if you’ve got your own snack rituals: My Profile 🔗Let’s build the ultimate gaming fuel list together 💪🎧 

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urbanMagentalife996
urbanMagentalife996Insider Mini
posted in General Discussion
Razer Kraken Ultimate Restock/Alternative

This is my first time asking such things on the insider, so I might as well get an generalized answer from the community and or staff.I wish to know when will the Razer Kraken Ultimate to be restocked as I am quite interested in purchasing in the near future. If not, what will be the best alternative for a wired RGB headset of the same brand that offers just the same of audio quality? 

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LordJonRay
LordJonRayInsider Mini
asked in General Discussion
Looking for compatible laptop model I can pull from for keycaps

So I’ve already gone to Razer and they want me to send my entite laptop in to them to resolve my single busted S Keycap, the latches under it are working fine. The key itself cracked in half, I was able to superglue the two pieces together and it was working okay until the wings on the back of the cap recently broke. Being a gamer/writer I can not send in my laptop as I practically live and work on this thing for everything, I’ve also already looked and reached out to all the major keycap replacement sites and all have either never returned my email or let me know they don’t have any keys or kits for my particular model, which seems to be rare or near impossible to find others, even in the aftermarket space.  So my question is, for model: Razer Blade 17 (‎RZ09-0423PEF3-R3U1)What other laptop models can I pull an S Key from that will fit and work with my model?I’ll do the whole keyboard or single keycap, it doesn’t matter. I’m almost to the point of trying to get it custom 3D printed if

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pulseJadeFIREOPAL991Insider Mini
asked in General Discussion
what is it purpose

 

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Razer.sushi.boi
fastBlondammo113
fastBlondammo113Insider Mini
asked in General Discussion
Is there any way to purchase a spare razer hammerhead true wireless X right earbud?

I lost my razer hammerhead true wireless x right earbud when I was outside, I can remember that I placed them both correctly into their case and placed it inside my pocket. But when I arrived at home, I saw that my right earbud is missing and I went back to the mall and tried to find the right earbud on the area that I placed them inside the case. But sadly, I didn’t find it, I spent 3-5 hours trying to find it but it was almost midnight so I just gave up and made a decision to purchase a new set. But my friends and some people are suggesting that I should just try to purchase a spare piece. 

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byteNeonGreenbox980
kaption123
kaption123Insider
posted in General Discussion
Nintendo switch 2 and razer camera

So I plugged in the razer kiyo pro into Nintendo switch 2. Did camera test i can see my self on screen.   That great news very happy it works.   Just passing message on. 

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kaption123
Mickersson
MickerssonInsider Mini
asked in General Discussion
Razer Clio surround sound with Nommo V2

I cant get Clio and Nommo V2 to work together in surround mode.Support seems to have no clue.Are there anyone that has succeded to get surround working?How did you do it?

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Razer.Aero
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rushPuceRedPEARL529Insider Mini
asked in General Discussion
Razer Huntsman Mini with CS2

I have been playing CS2 recently and using discord along with it. I have noticed My Razer Huntsman Mini has an issue where I have to double tap my walk and crouch buttons for them to work. Even with discord as well, I have a keybind for deafen, and I have to double tap right control(my deafen keybind) for it to work. If anyone knows how to fix this it would be very helpful. Thank you in advance! 

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gonelgo2Insider Mini
asked in General Discussion
Will warranty be accepted with a missing cable?

So my Bluetooth Headset recently decided to stop working and I contacted support and they put me in contact with their warranty team, which is asking me to cut the Razer cord, however I lost it long ago since it was a very short cable and it is just a micro USB cable so I didnt think much of it. Will the warranty be denied now? 

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Razer.Ten
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pulseRuberx965Insider Mini
asked in General Discussion
Razer Pro Click v2 Issues

So my logitech mx master series died on me a few weeks ago and I had been searching for a replacement basically just something ergonomically sized with a good scroll wheel and a couple of side buttons. I came across the Logitech Pro Click v2 and when they came back in stock last week I bought one. My main computer is a custom built PC but my work computer is a macos. I got it in today and unfortunately I didn't realize its not compatible with synapses macOS version. The crazy thing to me is the vertical version is and these are both new mice. I can use a third party app to change the buttons on mac but it won't let me change the DPI. Any advice? 

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insidertechLilac512
insidertechLilac512Insider Mini
asked in General Discussion
Black widow v4 pro Nordic layout *out of stock

Im looking to buy the black widow v4 pro nordic layout with green switches. Does anyone know how often they get restocked?, thanks

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insidertechLilac512
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miwotkaInsider Mini
asked in General Discussion
razer nommo v2 pro compatible with Android tv boxes like Nvidia Shield?

hi I have noted that this appears to be compatible with Android on some level because it has an Android app however does this mean that it actually works with Android devices I was wanting to couple it with an Nvidia Shield and then use the app to make use of its eq does anyone know if it's compatible with the Nvidia shield or any other Android tv box?

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