Not possible, because they’re using their own stem design (which is NOT compatible with cherry mx style).

So it’s not possible for someone to 3d print replacement key caps? Does this “stem design”, whatever that means, have a name? Maybe then I’d know what to search for on Ebay or Alibaba.

Is there a RAZER page that clearly states which RAZER keycaps are compatible with which RAZER keyboard ranges, and what type of “stem design” each one uses?

It is possible to 3d print, but you need make own project of a compatible keycap (or 3d scan it). And no, there’s no 3rd party ornata keycaps. You could buy only some damaged ornata keyboard and swap keys.

Razer Blackwidow & Razer Huntsman series have cherry MX compatible stem design, so there are a lot of keycap options (both from Razer and 3rd party companies).

f***ing awesome! So I have to steal those in some store if mine are broken/damaged?

Funny I ran across this topic, as I’m currently arguing with Razer Support over this issue. My keyboard is still under warranty and only a few months old, and the Up Arrow keycap broke off the same way. While still arguing with Razer Support for over a week, tonight my B keycap did the same thing! This is obviously a manufacturing issue, and with someone else also experiencing it, that only proves it further. If Razer continues to not honor their own warranty, I will be seeking legal action myself over this, and I suggest anyone stuck in the same boat do the same. With Razer making their own products, it isn’t exactly hard for them to ship out a few keycaps to affected customers when the products they warranty fail on their own. In fact, it’s more than reasonable to do that considering they mass-produce the parts to build the products as demand necessitates it.

I’ve had the same issue as well. The plastic white bit on the back snapped. It’s cheap and flimsy and their “warranty” won’t cover that either. It’s ridiculous that you can’t buy or get replacement key caps from the manufacturer..

I'm now up to 10 keycaps snapped off while still under warranty. Razer will only offer for me to ship the keyboard to them at my own cost so they can send me a used replacement through their RMA program. Seriously thinking about finding a lawyer at this point...

Just had key number 11 pop off. I feel like this is deserving of a class-action lawsuit.