Viper v3 pro stutter | Razer Insider
Question

Viper v3 pro stutter

  • 6 May 2024
  • 1 reply
  • 132 views

Hello,

I am having a problem with my Viper v3 pro.

About every 5 minutes the mouse will stutter while playing a gaming like the connection is cutting in and out rapidly....it will do that for approximately 2 seconds then return to normal and will be fine for about 5 minutes then will do it again.

I updated the firmware on both the hyperpolling dongle and the mouse to 1.10.05 and the problem is still present.

I have ordered a replacement from Amazon but worried it may not be the mouse. I really like this mouse and want to use it.

Is there anything else I can do and/check for this issue?


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1 Reply

Userlevel 2

Hello, @Boletechnoshare590!

 

Thanks for alerting us about the stuttering issue of your mouse. Have you tried it on a different PC? If the same issue persists then you can send me a PM along with the serial number of your Razer Viper V3 Pro so I can check for other workarounds.

 

*Thread locked to curb conversation to PM.