What is happening with the trackpad situation on the new blade 16 ?

hey everyone i also have this issue im not quite sure whats going on, its upsetting that such an expensive laptop came with such a defect. is everyone sure that this is a hardware related issue? it will be such a pain to return this to get it fixed.

I’ve seen quite a few users mention the same issue with the new Blade 16 trackpad. It seems to be an intermittent hardware fault rather than a software or driver issue. Some owners reported partial success after BIOS and firmware updates, but most say the only real fix was getting a replacement unit through Razer support.

If your trackpad still behaves inconsistently after all updates, it’s worth opening a support ticket and requesting a replacement — Razer has been handling those under warranty for affected devices.

I spent at least 20 hours troubleshooting a faulty trackpad on my brand-new, 5-day-old Razer Blade 16 (2025, RTX 5070 Ti). Here’s what happened.

1) Trackpad — escalating, reproducible issues

Symptoms (since Day 2):

Random cursor jumps and micro-teleports

Intermittent non-response / missed gestures

Noticeably slowed pointer movement at times

Erratic sensitivity “surges”

One full system freeze so far

Frequency increased day by day; on average it “goes wild” roughly once per hour, making the laptop unusable without an external mouse

What I’ve tried (20h+ total):

Clean Windows reinstall (fresh media)

Restored from a first-boot system image (same result)

All Windows Updates and drivers via official channels

Updated all vendor software/firmware: BIOS (to latest available), vBIOS, “customer/vendor utilities”

Full EC (Embedded Controller) reset

Uninstalled/reinstalled the trackpad device + drivers; tested older driver versions

Toggled every relevant power-saving toggle I could find (USB/PCIe selective suspend, device power management, etc.)

Tested multiple USB-C PD chargers from ~100W up to 230W

Tried multiple Synapse versions; also fully removed Synapse (paradoxically felt worse without it)

Checked Windows Event Viewer and HID-related logs around each incident — no software-side errors at the time of failures

Bottom line: The trackpad behavior looks like a hardware/firmware defect, not a misconfig or driver quirk. I can’t rely on the machine as a daily driver if the primary pointing device fails this often.

---

2) Battery-mode performance — stutter/lag (may be separate from the trackpad issue)

Even if the trackpad were perfect, battery-mode responsiveness is poor:

Noticeable UI stutter and occasional hitching; system “feels” sluggish on battery compared to my older i3 work laptop (!)

Tried every Windows power plan tweak (min/max processor state, selective suspend, etc.)

Forced iGPU-only and dGPU-only runs — neither resolves the stutter

Tested all official driver releases available

Fully removed Synapse once (behavior felt worse); with Synapse installed, profiles sometimes don’t load after sign-in

Synapse exposes no meaningful performance controls on battery, so there’s little I can do to stabilize clocks/responsiveness when unplugged

I’ve read through the official forums, multiple Reddit threads, various YT videos, and longform analyses — trackpad complaints on this generation seem widespread.

I'm returning the laptop this week.

I bought razer 16 5070ti not so long time ago, after few days of use I have the same problem as everyone else with trackpad. Contact razer support, they told me that my laptop was bought not from official reseller and that they will not help to me. 

I found post on reddit (https://www.reddit.com/r/razer/comments/1on1990/razer_blade_16_2025_diy_touchpad_fix_voids/?utm_source=chatgpt.com), that the problem with grounding of the touch pad. So to fix it you need to dismantle all laptop, remove touchpad, remove graphite film from touchpad, and just to make proper grounding. I just solder the wire, and put it after under ssd screw. 

There is nothing hard in this process, biggest problem that this laptop cost 3000euro, it's just 2 weeks old, and don't want to fuck up it some how. In the end I made small fuck up, with thermal interface, just don't remove screws which is holding vapor chamber to the motherboard, and remove it together with motherboard. 

Laptop working second day, and looks like problem is fully fixed. Of course you will lose warranty after this, so do it only if you don't have warranty, if you have better just send it to razer.