2 factor authentication
razer please help me.. my 2 factor mobile phone lost and not have backup code... i just have primary gmail
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Userlevel 4
So sad, I have experienced this issue before. And I found my mobile phone and changed my authentication method to the mobile app, there's nothing really you can do. Go and submit a ticket, they will help you there but it will take you around 5 days.
A_Monologue
So sad, I have experienced this issue before. And I found my mobile phone and changed my authentication method to the mobile app, there's nothing really you can do. Go and submit a ticket, they will help you there but it will take you around 5 days.
so what should i do?
Userlevel 4
NasrulAiman2211
so what should i do?
I think the only thing you can do is to submit a ticket and follow the steps that the Razer Support provides you
A_Monologue
I think the only thing you can do is to submit a ticket and follow the steps that the Razer Support provides you
what do you mean "sumbit a ticket"? what kind of ticket is that?
Userlevel 4
NasrulAiman2211
what do you mean "sumbit a ticket"? what kind of ticket is that?
https://mysupport.razer.com/app/warranty-support/
here or inside razer gold
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