2020 Razer Blade Stealth 1650ti Performance modes options gone. | Razer Insider

2020 Razer Blade Stealth 1650ti Performance modes options gone.

Sonnyoi
Userlevel 4
anyone have this problem? it recently just stopped working synapse, I cant choost my Performance modes, it just shows up like this, I tried uninstalling synapse and reinstalling and its still not there, I used to be able to choose from Gaming mode or cpu mode or battery saver.
Barber by day! Gamer by night..... I mean everyday!
This topic has been closed for comments

5 Replies

Joikansai
Rank
Userlevel 7
Assuming it happened after Synapse update, sounds update bug. I experienced similar thing on Blade 15 2018 but it has original synapse all in one software installer on support page and solved by using it and wait for the fix it was fast after some other users reported same issue like within a day. Probably you should contact support for faster solution like providing original stealth synapse installer for your model, late 2019 doesn’t also have similar synapse installer (something called charlotte if I rightly remember it) like Blade 15 apparently.
If you want I can change the tag to support but maybe better let for a while if there’s other users experience same thing. And I’ll tag @Razer.Caziel for this hope he can push it to further bug report and faster fix if it’s really update bug like on Blade 15. Though it’s weekend maybe take a day or more.
Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
Sonnyoi
Userlevel 4
Joikansai
Assuming it happened after Synapse update, sounds update bug. I experienced similar thing on Blade 15 2018 but it has original synapse all in one software installer on support page and solved by using it and wait for the fix it was fast after some other users reported same issue like within a day. Probably you should contact support for faster solution like providing original stealth synapse installer for your model, late 2019 doesn’t also have similar synapse installer (something called charlotte if I rightly remember it) like Blade 15 apparently.
If you want I can change the tag to support but maybe better let for a while if there’s other users experience same thing. And I’ll tag @Razer.Caziel for this hope he can push it to further bug report and faster fix if it’s really update bug like on Blade 15. Though it’s weekend maybe take a day or more.

I posted on both sections 😃
Barber by day! Gamer by night..... I mean everyday!
Razer.Caziel
Userlevel 7
@Joikansai Thanks for the tag.

@Sonnyoi I deleted the other thread as duplicate, but I'll be moving this to the Support Forum. That said, do send me your Synapse 3 logs. You can use this to gather the necessary files and upload them to GDrive or Dropbox, then PM me a shareable link.
Sonnyoi
Userlevel 4
thank you, doing that now.
Barber by day! Gamer by night..... I mean everyday!
Razer.Caziel
Userlevel 7
@Sonnyoi I'll look forward to that. For now, I'll be locking the thread to curb the conversation to PMs. :smile_:
CookiesCookie settings