49" Ultra Wide Screen Compatability

Discussion in 'Razer Support' started by scotmotzny, Sep 1, 2021.

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  1. scotmotzny

    scotmotzny New Member

    Hey Everyone,
    I have a Razer 15.6" Blade 15 Gaming Laptop with an NVIDIA GeForce GTX 1060 (6GB GDDR5). I recently purchased a Samsung 49" Ultra Wide Screen Monitor with 5120 x 1440 Resolution.

    Unfortunately, when I select that Resolution on my Display Settings, the screen goes black. Eventually it will revert back to the 3840 x 1080 Resolution. I have the HDMI cable plugged from the monitor to a laptop "docking hub" and then from the docking hub into the USB C port on the Razer.

    When I go into my display settings, it says the graphics card that is being used is the Intel(R) UHD Graphics 630.

    I called B&H Photo where I purchased this and they said that the GeForce only kicks in when the system demands more power.

    Either way, I'm just looking for any recommendations on how I can get the full resolution out of this monitor.

    Thanks!

    Scot
     
    scotmotzny, Sep 1, 2021
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  2. scotmotzny

    scotmotzny New Member

    Ok. So on a whim, I decided to plug my HDMI directy into my laptop hub and "abracadabra" it let me go to the full 5120 x 1440 Resolution. Does USBC not allow full resolution transfer?
     
    scotmotzny, Sep 1, 2021
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