About Razer Synapse RGB Issue

Discussion in 'Razer Support' started by CadmiumGreenrush019, Apr 18, 2021.

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  1. CadmiumGreenrush019

    CadmiumGreenrush019 New Member

    I want to use Chroma Connect on my Razer Synapse to connect my game to my Razer product, but it doesn't show the supported apps even though the game is supported. What's the solution to this problem?
     

    Attached Files:

  2. AnipR15

    AnipR15 Active Member

    What product did you want to connect there? Describe clearly for us to understand your situation.
     
    CadmiumGreenrush019 likes this.
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! What device or app are you trying to integrate with Razer Synapse 3.0? Have you tried uninstalling and reinstalling the Chroma Connect module?
     
    CadmiumGreenrush019 likes this.
  4. CadmiumGreenrush019

    CadmiumGreenrush019 New Member

    Hi guys, I'm trying to link Viper Ultimate and Charging dock with Razer Chroma with Apex and Valorant. I've tried uninstalling and reinstalling again, but nothing shows up as in the image. Please let me know how to fix this. Thank you.
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Thanks for letting me know. Were you able to perform the steps from this link? Please send me your computer's Razer Synapse 3.0 logs by following the steps from this link. Save the compressed files via Google Drive or any online drive account, then paste the link in your PM. Let's continue from there.
     
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