Accidental shipment

Discussion in 'Razer Support' started by Artemis00Night, Apr 3, 2021.

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  1. Artemis00Night

    Artemis00Night New Member

    I received a Black Widow V3 pro keyboard with yellow switches in the mail yesterday afternoon.
    The thing with that is that I didn't order a keyboard. I had ordered a while back, in December but not only did I already receive that one, but I also completed and received and RMA back in January.
    The invoice is addressed to me, and my name is on the shipping label as well, but there is no unit price on the invoice, nor an RMA#. What do I do with it, and what part of Razer customer support do I contact about it? 20210402_174521.jpg
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for posting your concern here. Have you checked your email if there's any recent transaction with Razer (e.g Order number, RMA number, or case number)? Please send me a PM together with your email address so I can check your contact history or submit a case to our Support Team by clicking this link. I'll be locking this thread now.
     
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