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Activation Code Invalid


I bought the blackshark v2 x headset new, and cannot utilize the 7.1 surround sound as the code that came with the device is coming back invalid. This is a new purchase and I scratched the card to reveal the code myself, and have entering it every which way, including capitalized, uncapitalized, replacing 1's with I's or zeros with O's. Nothing has worked.
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2 Replies

Sye_The-Vie
Vanguard
  • VANGUARD
  • 1943 replies
  • October 27, 2021
Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. If the code is somewhat still visible, try using a English US keyboard format. We have seen in the past other English keyboard format cause some activation issues. Otherwise, wait for one of the RAZER official stuff for further advice~~~

Razer.Speedcr0ss
WestonimoreTTV123
I bought the blackshark v2 x headset new, and cannot utilize the 7.1 surround sound as the code that came with the device is coming back invalid. This is a new purchase and I scratched the card to reveal the code myself, and have entering it every which way, including capitalized, uncapitalized, replacing 1's with I's or zeros with O's. Nothing has worked.
Sye_The-Vie is right! I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.

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