Activation Code Scratched Off

Discussion in 'Razer Support' started by Whitefastwire935, Mar 18, 2022.

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  1. Whitefastwire935

    Whitefastwire935 New Member

    1) Is there anyway I can get a new activation code by via email or a new activation card sent to me because it is completely scratched off showing no numbers or letters. I can’t activate my surroundsound and I really want to. I also realize that I needed to use the audio and mic splitter in order for my mic to work in the headset. 2) Wouldn’t a 3.5 mm combo audio adapter cable work along with the headset and mic for my laptop? Just wanna know before I buy one on Amazon..
     
    quickBittersweet808 likes this.
  2. Razer.TroyStory

    Razer.TroyStory Let's start to fix it and make a story

    Hi there! I can help you request code generation. Please fill in the following and send it to me over PM.


    1. Name:
    2. Address:
    3. Mobile Number:
    4. Email Address:
    5. Region:
    6. Proof of Purchase: ( Receipt of your headset )
    7. Serial Number:
    8. Damaged Activation Code: ( You can upload via Google Driver or " Upload a File " located in the lower right corner of this box.

    For the combo audio adapter, It will work depending on the model of your laptop.


    Thread locked to curb the conversation to PMs.
     
    Thewonder46 likes this.
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