Blackwidow Chroma V2 LEDs on Numpad stop working

Having an issue where the LEDs on the numpad, indicator panel above the numpad, pause/break, page up/down, and right arrow key all turn off at random intervals and stay off.

from what I've seen they turn off after:
- 30 seconds after a simple chroma effect (static colour with pulse on keypress)
- 3 to 5 seconds after a more advanced effect (red and white cycling diagonally like a Canadian flag)
- seconds after reboot with any effect
- sometimes not turning on at all

the only way I can get them to work currently is setting a simple static colour and unplugging plugging back in up to 5 times and waiting between reconnects for power drain.

I have tried:
- Rebooting (I work in IT so trust me I actually did it unlike my users)
- updating the firmware (already on latest for BWCV2)
- uninstalling and reinstalling Synapse
- recreating effect in chroma studio
- resetting keybinds and profile in synapse
- different USB ports (both USB 2.0 and 3.0, also on motherboard, front IO panel and USB hub)

I have a feeling its software/firmware related since I can get them to work for extended periods of time as long as I use a very simple effect. PC specs below if needed.

Windows 11
Ryzen 5 3600 (water cooled W/240mm AIO)
16GB DDR4
Gigabyte AB350-D3SH Motherboard
Crucial P1 NVME M.2 boot drive
Nvidia RTX 2060