Blue Tooth issues on Nari Ultimate

Discussion in 'Razer Support' started by OllieJW, Jan 21, 2021.

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  1. OllieJW

    OllieJW New Member

    Hey! I recently got a Razer Nari Ultimate and I love it. But I just had one issue with the bluetooth connection. It has an advertised 12 meter range but I struggle for 2 meters. Sometimes when im sitting at my desk the connection randomly goes for a second and makes the really annoying beep sound. All my drivers are up to date and I have tried moving the dongle to another USB slot but it just made it worse. Is there any trouble shooting I can do to possible help. If not am I able to use my own Bluetooth dongle as I have a very good one for my keyboard
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

  3. OllieJW

    OllieJW New Member

    This fixed the random disconnections but the range is still really short
     
  4. OllieJW

    OllieJW New Member

    Wait, I moved the dongle onto a 1m extension cable and for whatever reason, physically moving the dongle 30cm means I can get the full 12 meters. This does mean I cant use my keyboard on wireless mode though
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

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