+ button greyed out on Macros setting

Discussion in 'Razer Support' started by ManyMoistFists, Sep 10, 2021.

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  1. ManyMoistFists

    ManyMoistFists New Member

    I just tried to set up a macro on synapse so that I can put my computer to sleep easier but when I went to go set it up, I couldn't press the + sign to add a macro. for some reason the only thing I can press is the record button and the thing beside it to choose recording settings. everything else is greyed out and I can not press any of them.
     
    ManyMoistFists, Sep 10, 2021
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  2. ManyMoistFists

    ManyMoistFists New Member

    Nevermind. I got it to work but now my media control buttons won't work. I have the Cynosa v2
     
    ManyMoistFists, Sep 11, 2021
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  3. Razer.Xenon

    Razer.Xenon Retired

    Does the Media control keys of your keyboard work without Synapse in the background? Let's perform a clean reinstallation of Synapse by following the steps on this page. But if the problem persists, PM me the serial number of your keyboard. I can use it to verify its model and look for another way to fix this.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Xenon, Sep 14, 2021
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