Can I take my Blade's SSD out before sending it in for repair?

Discussion in 'Systems' started by the_flesh_that_hates, Oct 10, 2021.

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  1. Hi. I've got a Blade Advanced with a broken IC circuit I think. I can't wipe or backup the drive myself before sending it in since my blade can't really turn on. I don't really have any alternative way to interface with the nvme.

    Do you think it'd be ok if I just physically took it out before sending it in? I have a lot of important stuff on there and the thought of it getting formatted without me being able to back it up, or even worse, lost somewhere is keeping me up at night.
     
    FiszPL likes this.
  2. Razer.Xenon

    Razer.Xenon Retired

    While I do not have visibility if that is doable or not, our Repair team should be able to provide you with insights about that inquiry. PM me your device's serial number along with your mailing address if you want to give it a try.

    *Thread locked to curb the conversation to PMs.
     
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