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Can't bind Windows key combinations in macros!

Discussion in 'Razer Support' started by byteOrangeColorWheel338, Jan 17, 2019.

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  1. I'm having the same issue as this user:
    https://insider.razer.com/index.php?threads/binding-windows-key.28324/

    I've tested other hotkey combinations like (Alt+C), so I know the macros work, and I know that my custom key bindings work, however, there's something about the windows key that Synapse doesn't like.

    I am using software version 2.21 with a Razer Blackwidow Ultimate 2016 and a DeathAdder elite.

    Any help would be greatly appreciated!
     

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  2. BUG FOUND: After looking at the screen capture I attached to this ticket I noticed the H key DOWN wasn't registered. I re-recorded the macro several times Synapse would NOT record a key down press while holding the windows key. What's even stranger is that when I tried to record the H key down press and move that up in the automation sequence, it wouldn't allow me to move it past the windows key.

    SOLUTION: Record the key presses separately and move them in the correct order
     
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