can't log into synapse

Discussion in 'Razer Support' started by LV18740, Mar 19, 2020.

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  1. LV18740

    LV18740 New Member

    Hi, I logged out of Synapse, and now I can't log back in. I've tried resetting my password many times, and even created a new account in order to access the forum. I need to get back into my old account because I have all my profile and settings saved there. Please help asap.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    What particular error message do you get when you try to log into your main account? Please send me the screenshots through PM, along with your email address.
     
  3. LeeLee469

    LeeLee469 New Member

    i was able to fix this already, thanks. It was such a stupid error on my part that I am too embarassed to admit it.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @LeeLee469
    We all go through them, don't worry about it too much. I'll lock this thread as resolved then. See you around!
     
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