Charger problem

Discussion in 'Razer Support' started by 33.550.336, Aug 28, 2021.

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  1. 33.550.336

    33.550.336 New Member

    Hi,

    My razer laptop charger randomly stops working (the green light on the charger goes off and the laptop stops charging). When I replug the power cord into the charger, it's working again until a random moment when again it goes off. What can I do? Do I have to get a new one?

    My model: (*(Omitted for security purposes), Razer Blade 15'' Base 2019

    Thank you very much,

    Lukas
     
    33.550.336, Aug 28, 2021
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Did you check/secured if the connection between the power adapter and cable? Does the behavior happen to plug the power adapter into another wall socket? Please submit a case to our Support Team or check if there's a spare part from our RazerCare Store. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
     
    Razer.Speedcr0ss, Aug 28, 2021
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