Chroma Connect not working with razer huntsman elite

Discussion in 'Razer Support' started by Coolguy9785, May 19, 2020.

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  1. Coolguy9785

    Coolguy9785 New Member

    I have already exchanged this keyboard for a new one after talking to Razer support and that did not fix the problem same exact thing is happening. When I load up apex legends it is supposed to take control of my leds on my mouse and keyboard and that has always worked fine with my ornata but no matter what I do I cannot seem to make it work with this keyboard. Firmware is up to date and I have uninstalled synapse and reinstalled twice. Also forgot to mention mouse works as it should no problems just the leds on the keyboard freeze and do nothing.
     
    Coolguy9785, May 19, 2020
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  2. Kekremsi

    Kekremsi New Member

    +1 same here but for Overwatch, I did a clean reinstall as per the Razer guide here and still nothing. Can we get some help here?
     
    Kekremsi, Jul 5, 2020
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    ExortLothbrok likes this.
  3. Coolguy9785

    Coolguy9785 New Member

    I actually ended up fixing my problem by doing an entire reset of my C drive and reinstalling windows
     
    Coolguy9785, Jul 6, 2020
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  4. Kekremsi

    Kekremsi New Member

    ugh i definitely do not want to do that to get some colors. is there no alternative on the razer side?
     
    Kekremsi, Jul 7, 2020
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