Chroma Studio don't keep chroma profile | Razer Insider

Chroma Studio don't keep chroma profile

  • 1 April 2019
  • 2 replies
  • 60 views

Few weaks ago, I figure out that my Razer Cynosa Chroma was having a issue with the Chroma in Synapse 3.


  • First, from time to time, randomly, all the keyboard leds stops and restart in a second. Always that: go black and back to my chroma profile.
    It wasn't happening when I was using any Chroma app, and also not having this trouble when I wasn't using Synapse. It happened only when I was using Synapse 3.
  • Now, when the leds stops, it goes back to the last quick effect used.
    If I set a static quick effect, of any color, or a wave or any quick effect, and then change to a custom effect made in Chroma Studio, in few minutes my keyboard resets and go back to the quick effect. It still doesn't happen when I am using a Chroma app.

This topic has been closed for comments

2 Replies

I tried:

  • Restart pc
  • Change USB port
  • Uninstall and reinstall Synapse
  • Delete everything and reinstall Windows 10
  • Use other Synapse account
A thing I realized right now: when I log out of my account, log in with test account and then go back to my own account, the item '2' stops happening. But, if I restart the pc, it happens again.