Dead USB-C Port Razer Blade 15 Advanced

Hi there,

Really need some help. I have a dead USB-C on my new Razer Blade Advanced (4k OLED Model). This is on the HDMI (NVIDIA) side of the laptop.

It's not recognising anything I attach. No power either. This laptop is 1 month old.

Sent a support ticket but not heard anything yet. Just wondered if anyone else has experienced this issue? and Could provide me with some help.