Deathadder elite not connecting to synapse | Razer Insider

Deathadder elite not connecting to synapse

  • 23 December 2019
  • 7 replies
  • 213 views
H
My deathadder elite is not connecting to razer synapse. Just got it as I will not be here for Christmas.
This topic has been closed for comments

7 Replies

Razer.Caziel
Userlevel 7
Please check if the mouse appears properly on the Device Manager. I'd appreciate it if you can put up screenshots. By the way, which version of Synapse did you install?
H
I installed the latest version of synapse and it appears on device manager.
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Razer.Caziel
Userlevel 7
Try to uninstall all Razer related drivers you see and reboot. Windows should automatically download fresh ones, and you should be good to go. Shoot me a PM if the problem persists so we can further troubleshoot.
H
How do I uninstall?
Razer.Caziel
Userlevel 7
On the same window as the screenshot you previously sent, right-click on a device then select uninstall. Do this for the Cynosa Chroma and the DeathAdder Elite then reboot your PC.
H
It has worked. Thank you!
Razer.Caziel
Userlevel 7
Happy to be of any help. :wink_: I'll be locking this thread as resolved.
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