When I boot my computer, the mouse is not responding. I have to physically plug (or unplug, replug) the mouse into the computer before it recognizes the mouse.
I have tried to update the firmware on both the dongle and the mouse.
I have updated the Synapse to v3.5.1030.101917
I checked windows settings to make sure its on performance power and doesn't shut off the USB.
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
26 November 2020
The mouse is highly likely detected as a bootloader. For now, try to disable all boot options aside from your storage drive that houses the operating system. Do send me the serial number so I can look into model-specific solutions.
*Locking the thread to curb the conversation to PMs.
*Locking the thread to curb the conversation to PMs.
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