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Deathadder V2 clicks does not work after Window startup

Discussion in 'Razer Support' started by KRYPTONITE0179, Feb 8, 2020.

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    KRYPTONITE0179 New Member

    Hi All,
    Anyone has issue with Deathadder v2 not able to click/double click after Window Startup?
    Pointer motion is working but no click is registered. Running on Razer Synapse 3.
    Need to plug out and back into USB port in order for Deathadder V2 to start working.
    Sometimes the whole mouse does not light up and is not working after Window startup. Have to reset the driver and plug out back in. I have tried clearing the driver and reinstalling Synapse 3 methods. Problem still returns after a few days.

    Thank you!
  2. k00gar

    k00gar New Member

    Yes i am having the exact same problems with my Deathadder V2.
    Me and a friend got one he also had issues with the buttons not working on boot.

    On my fresh install of Windows 10 (1909) ... Either it actually works when the PC boots or

    (1) The Deathadder has no lighting (unicorn puke)
    (2) The Deathadder does not work at all
    (3) The Deathadder tracks but the buttons do not work

    This is regardless of USB2, USB3 or USB3 hub ports.

    Z390 GAMING SLI (rev. 1.0) Motherboard

    The only fix is to get on my hands and knees and re-plug the USB.

    There is clearly a software issue with this mouse.

    I also don't understand why I can not have a static green light and it remember it on the onboard memory instead of all the 2008 RGB unicorn puke.

    Kind of defeats the object of onboard memory if i have to run the over bloated synapse3 software to get a simple colour.

    Rant over :)
  3. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of your Deathadder V2. I'll pick it up from there.
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