Deathadder V2 X Hyperspeed bootloop

Discussion in 'Razer Support' started by jxseff, Nov 23, 2022.

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  1. jxseff

    jxseff New Member

    I was just playing and minding my own business when I suddenly heard the disconnect and reconnect sound from windows 10. When I tried to move my mouse, it doesn't work so I figured the mouse was the problem. After I disconnected the mouse, synapse 3 updated and I figured that might have solved the problem, so I restarted the PC but the problem persists. Even now as I'm typing I keep hearing that annoying disconnect and reconnect sounds. Yes, I have tried uninstalling the driver from device manager, uninstalled synapse 3 and cortex, but I haven't tried it with any other PC because I don't have another one. Please help, I can't take this issue anymore and it's giving me a headache.
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    That's troublesome. Try removing all Razer-related files from your computer using the Razer Driver Clean-up tool: Once done, please restart your computer and reinstall the Razer Synapse. Let me know how it went.
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