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Discussion in 'Razer Support' started by byteVerdigrissite987, Mar 28, 2019.

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  1. HI. Yesterday i bought new razer basilisk. And tried to download razer synapse 3.after it says me ..FAILED TO START.. i reinstalled it, and nothing again ..failed to start. I downloaded it to another computer, anf error there to.
    PLS help. but now i want to make money return for mous.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi there, @byteVerdigrissite987! Allow me to help you with that. Can you send me the serial number of your Razer Basilisk through PM? Also, post a screenshot of the error that you are having with the installation of Razer Synapse? Don't forget to add the link of this thread. Let's start from there.
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