Global Macros Not Loading When Wake From Sleep | Razer Insider

Global Macros Not Loading When Wake From Sleep

  • 26 December 2020
  • 2 replies
  • 2 views
S
Hi all - Happy holidays!

I just got a Razer Huntsman Elite for Christmas. I'm not a big gamer but this thing is sweet.

Here is my issue. I set up several Global shortcuts (FN+1, FN+2... FN+8) to cycle through different lighting for my keyboard. When my computer (Lenovo E14 running Windows 10) wakes from sleep, the shortcuts do not register and I have to go into Synapse to manually change the setting. I've tried hardquitting Synapse and reopening the app. But the issue still happens.

Also, even doing the FN+F11/F12 to dim/brighten the keyboard does not register. But quitting Synapse fixes this.

If I reboot my computer, the shortcuts usually work again. But this is super annoying as you can imagine.

Thanks for the help. Curious if anyone else has had this issue.
This topic has been closed for comments

2 Replies

F
Userlevel 6
Razer Synapse needs to access the cloud to re-load your settings whenever you reboot. Usually there will be a short delay, and then your settings should all begin to work as normal. Some things that could interrupt this:

1. Synapse not being allowed to automatically log in at startup.
2. Synapse being blocked by your Windows firewall.
3. Possibly Synapse not being updated.

I'd check those first.

Cheers
Blade Stealth: The 2020 Blade Stealth Bible (Optimization and Troubleshooting Guide) The 2019 Blade Stealth Bible 2017 Blade 14: Razer Blade 14 Optimization Guide (Undervolting CPU & GPU) Blade 14 Temperatues: Open vs. Closed
S
Hey thanks for the reply. It is working for me now and this is what I did.

Changed the shortcuts from FN+1 to CTRL+F1.This way im not using the FN key

Sometimes when it wakes from sleep it doesnt work, but unplugging it from my laptop and plugging it back in seems to solve that.

Annoying, but this is better than it was before.

Happy New Year Figrin
CookiesCookie settings