Hammerhead TWS left earbud turns off immediately after being turned on

linkthemaster
I’ve had my pair of Razer hammerhead TWS for almost 2 years now, and today my left earbud just turns off about a second after being turned has anyone had this issue or something that can help?

It seems like a hardware issue. Were you able to fully charge the earbuds for 1.5 to 2 hours? Should the issue persists, you can contact your reseller and request a replacement if it is still in warranty. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.