Hard to hear me in the microphone Razer Kraken 2019 | Razer Insider

Hard to hear me in the microphone Razer Kraken 2019

  • 19 November 2019
  • 5 replies
  • 1 view
S
My microphone works so quietly, test shows bad sound reception. I wrote in support, waiting for an answer for a week. How to fix this problem?
This topic has been closed for comments

5 Replies

Razer.Caziel
Userlevel 7
Have you tried adjusting the mic gain levels in Windows Sound Settings? We'd appreciate it if you can upload a screenshot of the Levels tab in the Microphone Properties. By the way, did you get a case number when you reached out to our Support Team? If so, please send that to me via PM.
S
Razer.Caziel
Have you tried adjusting the mic gain levels in Windows Sound Settings? We'd appreciate it if you can upload a screenshot of the Levels tab in the Microphone Properties. By the way, did you get a case number when you reached out to our Support Team? If so, please send that to me via PM.
1 Attachment
Razer.Caziel
Userlevel 7
Could easily be a hardware issue if the mic is still too quiet even at that level of gain and mic boost. For now, PM me the serial number of your headset so I can look into possible firmware fixes.
S
Razer.Caziel
Could easily be a hardware issue if the mic is still too quiet even at that level of gain and mic boost. For now, PM me the serial number of your headset so I can look into possible firmware fixes.

I send to PM.
S
If I use a sound system in the Legacy discord, My friends hear me softly. But if I use standart or experimental discord version, they don't hear me at all. I tried to use microphone in CS:GO, Rainbow Six Siege and Skype, the output is very weak.

Razer.Caziel
Could easily be a hardware issue if the mic is still too quiet even at that level of gain and mic boost. For now, PM me the serial number of your headset so I can look into possible firmware fixes.
CookiesCookie settings