Help for registering

Discussion in 'Razer Support' started by Nichols2724, Nov 29, 2019.

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  1. Nichols2724

    Nichols2724 New Member

    Hello,
    I have the LIAN LI 011 Dynamic case that was designed by razer.
    When attempting to register the product on razer.com, I cannot find the Serial number or product number on the box or the case itself.
    Can someone help me with this?
    -It is kind of late here, so i am unable to contact support.
     
    Nichols2724, Nov 29, 2019
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  2. epc2000

    epc2000 New Member

    Hello everyone. I want to register a Goliathus Control fissure edition, do you know how to do it? I don't have serial number. Thank you.
     
    epc2000, Nov 30, 2019
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  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @Nichols2724 and @epc2000 The devices you have can't be registered as both do not have serial numbers.
     
    Razer.Caziel, Nov 30, 2019
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    Nichols2724 likes this.
  4. Wildo3

    Wildo3 New Member

    I'm trying to register my new black widow elite keyboard but I keep getting item serial number unknown. I've tried changing the i to l and the o to 0 with no effect . can anyone help me with this?
     
    Wildo3, Dec 1, 2019
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  5. Nichols2724

    Nichols2724 New Member

    Thanks, that's a shame! Would be a bummer if some of the LED's stopped working.
     
    Nichols2724, Dec 1, 2019
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  6. GooberDan

    GooberDan New Member

    I am having the same exact problem with the same keyboard.
     
    GooberDan, Dec 2, 2019
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  7. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @Wildo3 and @GooberDan Please PM me a photo of the sticker on the bottom part of the keyboard highlighting the S/N. I can use that to check why this is happening.
     
    Razer.Caziel, Dec 3, 2019
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