Help for registering

Discussion in 'Razer Support' started by Nichols2724, Nov 29, 2019.

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  1. Nichols2724

    Nichols2724 New Member

    Hello,
    I have the LIAN LI 011 Dynamic case that was designed by razer.
    When attempting to register the product on razer.com, I cannot find the Serial number or product number on the box or the case itself.
    Can someone help me with this?
    -It is kind of late here, so i am unable to contact support.
     
  2. epc2000

    epc2000 New Member

    Hello everyone. I want to register a Goliathus Control fissure edition, do you know how to do it? I don't have serial number. Thank you.
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @Nichols2724 and @epc2000 The devices you have can't be registered as both do not have serial numbers.
     
    Nichols2724 likes this.
  4. Wildo3

    Wildo3 New Member

    I'm trying to register my new black widow elite keyboard but I keep getting item serial number unknown. I've tried changing the i to l and the o to 0 with no effect . can anyone help me with this?
     
  5. Nichols2724

    Nichols2724 New Member

    Thanks, that's a shame! Would be a bummer if some of the LED's stopped working.
     
  6. GooberDan

    GooberDan New Member

    I am having the same exact problem with the same keyboard.
     
  7. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @Wildo3 and @GooberDan Please PM me a photo of the sticker on the bottom part of the keyboard highlighting the S/N. I can use that to check why this is happening.
     
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