Help My Keyboard on my Razer Blade Stealth is broken | Razer Insider

Help My Keyboard on my Razer Blade Stealth is broken

  • 19 February 2019
  • 3 replies
  • 13 views
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I just got this issue about yesterday. Firstly, i lost the chroma lighting on my keyboard on the blade (but, razer synapse still recognizes the keyboard and i can still change lighting effects), after a while sometimes the keyboard just wouldn't work but if i restart the keyboard would work without backlight, this happened when i was just watching youtube, i tried going back to previous versions of windows-nothing, reinstalling drivers-nothing, and i cant even reset the laptop, it would just be stuck on "Please Wait", no loading loop, i waited about 8 hours whilst i was asleep to reset the laptop but still, nothing changed,still on that "Please Wait" screen, before that i tried resetting it in the day while i was doing other stuff, about 4 hours i waited on that "Please Wait" screen.

Please help, i don't have any other device to bring to uni other than my phone to take notes.
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3 Replies

Joikansai
Rank
Userlevel 7
It may stuck on Windows load because some important files didn’t correctly installed. Can you access bios by pressing esc after booting or F9 to recovery menu? Note recovery F9 will sweep your ssd storage and put back in to factory form (out of box condition). Which Blade stealth do you have btw?
Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
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Joikansai
It may stuck on Windows load because some important files didn’t correctly installed. Can you access bios by pressing esc after booting or F9 to recovery menu? Note recovery F9 will sweep your ssd storage and put back in to factory form (out of box condition). Which Blade stealth do you have btw?


I have the 2016 model (RZ09-0168), ok i just started recovering in F9
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Joikansai
It may stuck on Windows load because some important files didn’t correctly installed. Can you access bios by pressing esc after booting or F9 to recovery menu? Note recovery F9 will sweep your ssd storage and put back in to factory form (out of box condition). Which Blade stealth do you have btw?


I just completed the reset, nothing happened, do i have to redowonload drivers?
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