Help With Headphone Stand!

Discussion in 'Razer Support' started by Kristen_ouo, Jun 3, 2019.

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  1. Kristen_ouo

    Kristen_ouo New Member

    Base Station Chroma - Chroma Enabled Headset Stand with USB Hub
    [​IMG]

    I just purchased this^ headset stand and wanted to put it farther away from my computer than the cord length would allow. I tried using a USB extension cord but it didn't work at all. No lights, no power in the USB ports.

    I tested the extension cord and it works on other devices. I made sure the stand properly works too.The stand only works with its cord directly in my computer...

    I bought this stand so I could charge my devices on it and of course hold my headphones so I would really like to place it where I had envisioned. :slightly_sad:

    So.is it one of these issues?:
    • I got a faulty headset stand.
    • The USB extension cord isn't compatible with the stand
    • That's just how it is, no work around.
    • Something else...

    Thank you in advance for your help and advice!
     
  2. Razer.Lauriat

    Razer.Lauriat Title: Entitled

    I think it's more about compatibility. Are you using a USB 3.0 extension cable?
     
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