HELP!!!

Discussion in 'Razer Support' started by quinnohnny, May 21, 2022.

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  1. quinnohnny

    quinnohnny New Member

    Alright so basically I noticed before I went to bed that the battery had swollen slightly no big deal . Woke up this morning turned it on and it worked fine for about ten seconds , went off tried to turn it back on to no luck I’ve took out the battery in case it breaks anything more , won’t turn on without battery , does it sound like it just needs a new battery can anyone help??
     
  2. Sye_The-Vie

    Sye_The-Vie Well-Known Member VANGUARD

    It does sound like the blade needs a new battery.

    Check out the following link for Blade Swollen battery support
    https://mysupport.razer.com/app/answers/detail/a_id/3209/kw/blade battery

    See what RAZER staff can advise about getting a replacement battery.
    Once you do replace the battery, try find an effective solution to circulate the air properly

    Do you know the study of thermodynamics?

    Have a read of the following thread to have an idea of how to maintain better thermal control on the laptop.

    https://insider.razer.com/index.php...ttery-bloating-study-of-thermodynamics.85695/
     
    Last edited: May 22, 2022
  3. Razer.Zionzedd

    Razer.Zionzedd Yes, My lord? Staff Member

    Please PM me the serial number of your Razer Blade laptop so I can start a case and forward it to our RMA Team for a battery replacement. Include photos of a short video showing the bloated battery for documentation purposes and share a copy of your receipt so I can validate its warranty. I will lock this thread to curb our conversation to PM.
     
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