How could you, Razer? | Razer Insider

How could you, Razer?

  • 10 March 2019
  • 5 replies
  • 498 views
7
How could you Razer. I ordered a 100 euro Razer Mamba Wireless mouse on March 7, 2019, and what I get is a used one?!

I already had my suspicions when I held the box in my hands when I saw that the packaging was scratched and a little bit damaged. When I opened the package I found the charging cable unfolded inside the box. Also, the bottom of the mouse revealed it had been used. There is a lot of dust around the sensors and some scratches on the glide pads.

What to do? I'd really like a new product for that money...


Images: https://photos.app.goo.gl/K2Vw8HMhzCjpCRS86
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5 Replies

Jenjar
Rank
Userlevel 7
Sorry this happened. Did you buy your Mamba Wireless off of the Razerstore or from another third party retailer, such as amazon, bestbuy etc..?
Starting Guides for Razer Insider: House Rules, Posting Guidelines, Tips & Guidelines for Razer Insider, Earning Silver on Insider Razer Support: Insider, Twitter, Other Methods Product Guides: Which Keyboard is Best for You?, Which Mouse is Best for You? ~Razer Products Owned~ DeathStalker Chroma Deathadder Chroma Kraken 7.1 Kraken 7.1 V2 Mamba TE FireFly Hard Edition Ornata Chroma Chroma HDK Base Station Chroma Mamba Elite Blackwidow Elite Goliathus Control Fissure Edition Nabu Swift Hoodie Keyboard Bag Hammehead Pro V2 Sphex V2 Mini Kraken TE Hammerhead True Wireless PBT Keycaps
7
Bought right off the razer store itself.

Screenshot: https://photos.app.goo.gl/dGYSpQnJmKYFkc8r7
7
Any update yet?
R
Userlevel 6
757734
Any update yet?

Hello there! I already replied to your PM. Let's continue there.
O
757734
Any update yet?


was it replaced?
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