How could you, Razer? | Razer Insider

How could you, Razer?

  • 10 March 2019
  • 5 replies
  • 498 views

How could you Razer. I ordered a 100 euro Razer Mamba Wireless mouse on March 7, 2019, and what I get is a used one?!

I already had my suspicions when I held the box in my hands when I saw that the packaging was scratched and a little bit damaged. When I opened the package I found the charging cable unfolded inside the box. Also, the bottom of the mouse revealed it had been used. There is a lot of dust around the sensors and some scratches on the glide pads.

What to do? I'd really like a new product for that money...


Images: https://photos.app.goo.gl/K2Vw8HMhzCjpCRS86

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5 Replies

757734
Any update yet?


was it replaced?
Userlevel 6
757734
Any update yet?

Hello there! I already replied to your PM. Let's continue there.
Any update yet?
Bought right off the razer store itself.

Screenshot: https://photos.app.goo.gl/dGYSpQnJmKYFkc8r7
Userlevel 7
Sorry this happened. Did you buy your Mamba Wireless off of the Razerstore or from another third party retailer, such as amazon, bestbuy etc..?