i cant found Browse in Cortex

Discussion in 'Razer Support' started by Octopain, Sep 13, 2021.

Tags:
Thread Status:
Not open for further replies.
  1. Octopain

    Octopain New Member

    i cant Find and i cant add game to Cortex and this happen after last update R1.png
     
    Octopain, Sep 13, 2021
    #1 Share
  2. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    Hey there!

    Thank you for sharing your concern here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue.

    We apologize for the inconvenience this issue has caused you. Since this feature is security-related, we removed this feature to enhance security. Our engineering team is trying to investigate it and try to add this feature in a future version.

    Before we find a resolution, could you please try the below method to add your game to MY LIBRARY manually?

    Please follow the below steps:
    Step 1. Please launch the game that you want to add to Cortex 'MY LIBRARY'.
    Step 2. Open your Task Manager and find the game process which is a .exe file.
    Step 3. Right-click the game process and click the Open file location.
    Step 4. Right-click the game file and click 'Send to'> 'Desktop(create shortcut)' to create a desktop shortcut of the game.
    Step 5. Launch Razer Cortex and add the game manually by clicking the '+' icon on 'MY LIBRARY'.

    Please feel free to let me know if you still have issues when adding your game to Cortex MY LIBRARY.

    Thank you for your patience.

    Michelle
     
    Michelle-RazerCortex, Sep 13, 2021
    #2 Share
    Octopain likes this.
  3. Octopain

    Octopain New Member

    Thank you So So Much its worked now I appreciate your Help and your time :smile_:
     
    Octopain, Sep 13, 2021
    #3 Share
  4. Michelle-RazerCortex

    Michelle-RazerCortex Well-Known Member Staff Member

    That is great. Please feel free to let me know if you need further assistance.

    Michelle
     
    Michelle-RazerCortex, Sep 13, 2021
    #4 Share
    Octopain likes this.
  5. Octopain

    Octopain New Member

    Sure Thank you .........
     
    Octopain, Sep 14, 2021
    #5 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >