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Issue With the multimedia volume key in Blackwidow chroma elite keyboard

Discussion in 'Razer Support' started by TheNeatFist, Oct 16, 2019.

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  1. TheNeatFist

    TheNeatFist New Member

    So the issue in my "multimedia volume key in Blackwidow chroma elite keyboard" is that when I make volume up it is not ALWAYS responding in my command and the volume goes down instead of going up but only some times and for a moment but in repeat.
    For example when the volume is on 50, I try to volume up and the volume goes up and down while my hand turns the key in ONLY one direction.
    The same problem happens when I try to low the volume.
    I want your opinions on this guys and on what am I missing?
    Can multimedia keys be opened and cleaned?
    Do the multimedia keys are dirty enough or they don't have good connection? If not, then what is the cause of the problem?
    I had this problem since I bought the keyboard, only now it's gone wilder.
     
    TheNeatFist, Oct 16, 2019
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  2. G_Leland

    G_Leland Member

    Here is the solution of your issue.
     
    G_Leland, Oct 17, 2019
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  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Is everything okay now? Feel free to send me a PM should you need additional assistance.
     
    Razer.SpeedCr0ss, Oct 23, 2019
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