jumpy trackpad on the razer stealth 2019

Discussion in 'Razer Support' started by jinh0oGhoul, Apr 24, 2019.

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  1. jinh0oGhoul

    jinh0oGhoul New Member

    more specifically speaking, when using multouch. whenever both fingers come close enough to touch. the cursor starts to spaz out and jumps all over the place, minimizing other windows etc.

    even when scrolling, it jitters up and down momentarily and quite frankly, I'm not about that lifestyle.

    Upon checking the mouse options in device manager, all I see are HID and razer blade stealth. was wondering if these were the correct drivers.
    matt0677 and pancholr like this.
  2. awilson3342

    awilson3342 New Member

    Mine seems alright so far, it does seem sensitive to clicking but I know that is an option I can likely change in settings.
  3. NetCrash

    NetCrash New Member

    My '19 advanced blade exhibits some glitching as well from time to time, sadly
  4. jinh0oGhoul

    jinh0oGhoul New Member

    yes it can be software related. its very esay to reproduce when moving a window.

    click with one finger and move the window with the other. as soon as one moves finger next to each other, it starts to jitter at some points
  5. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there guys! Have you tried using the EC updater? If you haven't, please do and let me know how it goes. You should be able to find it here.
  6. jinh0oGhoul

    jinh0oGhoul New Member

    says everything is up to date.

    this is the issue im getting and upon checking with a razer tech rep, they were able to recreate the issues on their devices. still a big bummer
  7. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. I see. Can you PM the case number to me so I can check what has been done so far?
  8. NetCrash

    NetCrash New Member

    FYI i am also completely up to date with all drivers available for my system on your support site, and glitchy mouse is just something I've had to accept. I'm also crossing fingers, since it is MS drivers? that 1903 as soon as it allows to install on my laptop, might help
  9. jinh0oGhoul

    jinh0oGhoul New Member

    no thanks. you don't need any case for this one fam. do all of razer use apple products or something? simply test it on your razer blades. any version; doesn't matter.

    every responses were just "well sometimes things suck" and no solution.
  10. orlandofuriosoo

    orlandofuriosoo New Member

    EC updater doesnt fix it, reinstalling and updating drivers doesnt fix it, synapse reinstall doesnt fix it. Either its a precision driver issue or a trackpad issue. is there a way to use synaptics instead? maybe that will rule out a hardware issue?
  11. jinh0oGhoul

    jinh0oGhoul New Member

    tried it on all the surface products in store and they all exhibited similar issues. also had several razer techs try it on their blades with the same results. this is definitely an issue with the precision drivers so at least theres that.
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