Just bought my razer15 today but its already malfunctioning | Razer Insider

Just bought my razer15 today but its already malfunctioning

  • 5 July 2020
  • 3 replies
  • 543 views

Hi, I just bought my razer 15 2070 Max-Q today, and after I used it for a while I found that it "sleeps" for a few seconds randomly and turns itself back on. I updated my windows/ nvdia driver but the problem still persist. Is there a software fix for this? Or is this a motherboard issue?

This topic has been closed for comments

3 Replies

I just bought one a month ago and I am ready to throw mine in the trash , worst mistake I made was to switch from Alienware and buy a Razer.
Userlevel 7
CITRINEawesomeBazaar200
Hi, I just bought my razer 15 2070 Max-Q today, and after I used it for a while I found that it "sleeps" for a few seconds randomly and turns itself back on. I updated my windows/ nvdia driver but the problem still persist. Is there a software fix for this? Or is this a motherboard issue?

That’s probably sensor or display cable issue, since it’s new can’t you exchange it?
S41NT001
I just bought one a month ago and I am ready to throw mine in the trash , worst mistake I made was to switch from Alienware and buy a Razer.

Sorry to hear that, but you can send me that, it’s better than throwing it in the trash. I prefer Razer trash than Alienware trash, they’re ugly.
Mine is doing the same. Is there a solve for this yet?