Keyboard not working properly

Discussion in 'Razer Support' started by anionoina, Jul 14, 2019.

  1. anionoina

    anionoina New Member

    Hey guys!!!My keyboard is not responding to what I m typing..Specifically, when i type q,it comes out qw and when i m typing 2 it goes always to the beginning of the sentence. I uninstalled and reinstalled the software but it didnt work..Can anyone help me????Thanx in advance!

    Razer Synapse 3
    Razer DeathAdder 2013
    Razer Cynosa Chroma
    Razer Surround
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Have you tried using your Cynosa Chroma with another PC to see if the issue persists? If you haven't, please do and let me know how it goes.
  3. anionoina

    anionoina New Member

    Hey!!Thnx for responding so fast! I tried to plug it in another PC, still the problem persists.
    Finally, I found a guy on youtube with the same problem and I ll follow his steps (cleaning the inside of the keyboard with isopropanol). I ll let you know how it goes!

    Here s the link with the tutorial.
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Thanks for the reply. Got that. Let me know how it goes.
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