Kitty Kraken product number invalid?

Discussion in 'Razer Support' started by H77E622ZGMO9CE4T1796, Sep 10, 2021.

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  1. H77E622ZGMO9CE4T1796

    H77E622ZGMO9CE4T1796 New Member

    I just bought a kitty kraken and when I go to register it, it says that the product number is invalid. The SN works fine but in the ear cup the product number isnt completed and when I use the one in the box it just says invalid?
     
    H77E622ZGMO9CE4T1796, Sep 10, 2021
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  2. Razer.GuitarScar

    Razer.GuitarScar Active Member Staff Member

    Allow me to assist you by sending me the serial number of your device via PM. That way, I can check for the product number by using the SN. I'll pick it up from there.
     
    Razer.GuitarScar, Sep 12, 2021
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