[Kraken X] Can't select my headset for 7.1 | Razer Insider
Skip to main content

[Kraken X] Can't select my headset for 7.1

  • November 25, 2021
  • 1 reply
  • 1 view
M
Hello everyone. I've just bought a Razor Kraken X. Right now I've activated the code for the 7.1 audio but the program dont allow me to select the headphones. I can hear normally everything but I cant enable the 7.1 As you can see on the image below, the option is grayed out. What can I do? My Laptop is an Acer Aspire 5. Thanks to you all.
    Did this topic help you find an answer to your question?
    This topic has been closed for replies.

    1 Reply

    R
    Were you able to make this work before? For now, please perform a clean reinstallation of the app by following the steps on this page. Should the issue persists, PM me the serial number of your device. I can use it to verify its model and check if there's a specific way to sort this out. *Thread locked to curb the conversation to PMs.
    CookiesCookie settingsAccessibility statement

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings