Latest Windows 11 Update Problems | Razer Insider

Latest Windows 11 Update Problems

  • 7 December 2021
  • 3 replies
  • 386 views
A
Upon downloading 2021-11 Cumulative Update for Windows 11 for x64-based Systems (KB5007262) and 2021-11 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5006363), Razer Synapse no longer detects Mice and Keyboards, specifically the Huntsman Tournament Edition and the Deathadder V2. Device Manager shows that they are functioning properly and I've tried to replug in the USBs to my computer. Any help would be great. Thanks.
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3 Replies

JulianKapa
Userlevel 7
You can uninstall the Windows update. Microsoft has had many issues with updates causing issues, but maybe it's not their fault. Razer may be working on an update to make it compatible with the latest Windows 11 update. Try checking for updates to Synapse. However, the update available for me states that "Synapse 3 is only compatible with Windows 10 currently. Support for Windows 7 and 8 are discontinued." No mention of Windows 11, annoyingly.
K
JulianKapa
You can uninstall the Windows update. Microsoft has had many issues with updates causing issues, but maybe it's not their fault. Razer may be working on an update to make it compatible with the latest Windows 11 update. Try checking for updates to Synapse. However, the update available for me states that "Synapse 3 is only compatible with Windows 10 currently. Support for Windows 7 and 8 are discontinued." No mention of Windows 11, annoyingly.


I'm using Windows 11 and Synapse is working just fine. All recently made programs that work in Windows 10 will work in Windows 11 as far as I'm aware. At least I haven't had any issues with any software since upgrading.
R
I've had the same issue today on Windows 10 - neither my mouse of keyboard is seen anymore. However, it was updating to the latest version of Synapse that caused the problem for me, not applying Windows updates.
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